Great Expressions Dental Centersdentist in Miami, FL

Laurie Del Pozzo

This was the worst experience I have ever had at a dentist, and I have been to many over the course of my lifetime. This place is literally a dental warehouse. Avoid it at all costs!

April 24, 2025

Patricia Mirave

WORST SERVICE EVER, THEY OFFERED MY PRIVATE ORTHODONCY, BROKE MY SON TOOTH WHILE PUTTING THE EXPANDER, NEVER TREATED HIEM AND CHANGED ME IN THE CREDITA CARD AND FINLLED IT ON THE INSURANCE!!! TWICED CHARGED FOR ABOVE THE AMOUNT AGREED IN CONTRACT IS A TOTAL FRAUD!!! ALSO MAID 3 EXTRACTIONS THAT WERE NOT NEEDED ACCORDING TO ANOTHER DENTIST ADVISE I HAD TO VISIT ON EMERGENCY!!! BE AWARE DONT TAKE YOUR KIDS THERE!!!

May 5, 2025

Emilia Osorio

Terrible Experience at Great Expressions – Beware! I recently visited Great Expressions for a routine dental cleaning, and unfortunately, it was a frustrating and disappointing experience. From the start, I made it clear that I only wanted a regular cleaning. Since it was my first visit, I understood the need for an initial consultation and X-rays. However, they took an excessive number of X-rays and then insisted that I needed a deep cleaning under anesthesia, which would require two separate appointments—something I knew I did not need. When I asked if I could decline the deep cleaning and just get a regular cleaning, they flat-out refused.

The doctor, who was in the next room, didn’t even take a moment to talk to me directly—she just sent a message through the nurse saying they would not proceed unless I agreed to the deep cleaning. On top of that, they couldn’t even perform the deep cleaning that day because the specialist wasn’t available, so they expected me to schedule another appointment for a procedure I never requested. I left the office and decided to find another provider. However, since Great Expressions had already taken so many X-rays, most other dental offices I contacted refused to accept them, as insurance typically covers X-rays only once every three years. This means I now have to pay out of pocket for new X-rays and be exposed to additional radiation—all because this office prioritized an unnecessary and more expensive treatment over patient choice.

After researching, I learned that corporate dental chains like this often have quotas for high-cost procedures, which makes me feel like I was pressured into something unnecessary for financial gain rather than genuine dental care. To make matters worse, when I called the office to voice my concerns, I spoke with the manager, Margarida. I was explaining that I was unhappy with the treatment I received and that I was planning to file an official complaint with my insurance company—before I could even finish my sentence, she hung up on me! I immediately called back, but they refused to answer my call. This was an incredibly unprofessional and frustrating experience, and I strongly advise others to be cautious before choosing this office. Always advocate for yourself, and don’t be afraid to seek a second opinion if something doesn’t feel right!

January 29, 2025

Dones Rivera

I had an excellent experience at the dentist today with Dr. Saroza and her team. Dr. Saroza and her assistant, Juliette, were absolutely amazing and very thorough throughout the entire process. Dr.

Saroza took her time to explain everything clearly, which made me feel comfortable and informed. Lorenzo did a fantastic job with my cleaning, and Desiree at the front desk was so kind and welcoming. Overall, it was a pleasant and professional experience from start to finish. Highly recommend this dental office!

March 25, 2025