Western Dental & Orthodontics - Professional dental clinic exterior with modern facilities

Western Dental & Orthodontics

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3.7 (658 reviews)

Dentist in Sacramento, CA

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About

Western Dental & orthodontics is a large dental service organization with a history dating back to 1903. It offers a wide range of general and specialty dental care, including orthodontics, for all ages. The company focuses on providing accessible and affordable oral healthcare, accepting most insurance plans and offering various financing options. With over 560 affiliated locations across multiple states, it's a major provider in the western United States.

Hours

Monday

9:00 AM – 6:00 PM

Tuesday

9:00 AM – 6:00 PM

Wednesday

9:00 AM – 6:00 PM

Thursday

9:00 AM – 6:00 PM

Friday

9:00 AM – 6:00 PM

Saturday

8:00 AM – 4:30 PM

Sunday

Closed

Quick Info

Address

5501 Stockton Blvd, Sacramento, CA 95820

Phone

(916) 384-1420

Website

www.westerndental.com

Detailed Introduction

Western Dental & orthodontics is a well-established dental brand and a major provider of oral healthcare services in the United States. Founded in Los Angeles in 1903, the company has grown significantly and now operates as a large dental service organization (DSO), with its parent company being Sonrava Health. A DSO is a corporate entity that provides business management and support to multiple dental practices, allowing the dentists to focus on patient care. This model distinguishes it from a small, independent private practice. The brand has over 560 affiliated offices in multiple states, including California, Arizona, Nevada, and Texas. Western Dental & Orthodontics provides a comprehensive range of dental services, positioning itself as a "dental home" for patients of all ages. Their services include general dentistry, such as cleanings, fillings, and exams, as well as more specialized procedures. They are a leading provider of orthodontics, offering braces and invisible aligners. Other services include oral surgery, pediatric dentistry, periodontics, and endodontics. The company is known for its focus on affordability and accessibility, accepting a wide range of insurance plans, including Medi-Cal and Medicaid. For patients without insurance, they offer their own dental plans and financing options like CareCredit. While the company's business model and growth have made dental care more accessible for many, particularly in underserved communities, it has also faced scrutiny and criticism from regulators and patients regarding its quality of care, billing practices, and customer service.

Photos

Western Dental & Orthodontics
Western Dental & Orthodontics
Western Dental & Orthodontics
Western Dental & Orthodontics
Western Dental & Orthodontics
Western Dental & Orthodontics

Patient Reviews

3.7 out of 5
Broneka Korkaz

Broneka Korkaz

To the girls at the front desk, specifically the older hispainic lady with dark hair, if you hate your job please get a new one. Everytime I come here or need to call and she answers I know the rest of my day is going to be ruined becasue she has so much atittude WHILE DOING WHAT SHES GETTING PAID TO DO LOL. Please if you're reading this, find a job where you're happier.

July 24, 2025

Miguel Tiburcio

Miguel Tiburcio

Worst dentist I have been to in my life. They are extremely disorganized. The dentist, receptionists, and dental assistants do not communicate with each other. I was charged for a procedure ($1,000+) They gave me an appontment for 4PM and did not even take me back until 6PM just to tell me that the wrong procedure was scheduled so I did not receive any service. I lost time from work to come here.

I requested a refund and the receptionist said they could not even provide me proof that they submitted the refund request. No receipt, no screenshot. Nothing. When I told the dentist about the situation he said "I don't know why they scheduled you at this time" and the receptionist in turn said "I don't know why he didn't just do it" everyone blames each other. No one accepts responsibility Avoid at all costs

March 24, 2025

T F

T F

I’ve been to this dental clinic twice now, and both visits were unbelievably frustrating. The first time was just to get set up as a new patient, and I ended up waiting over an hour and 45 minutes past my appointment time before anyone saw me. when taken back, I was seated in a chair where I could literally hear the dentist chatting with the manager about non-clinic-related things for a full 30 minutes before he even acknowledged me. I was shocked to find out he was my dentist—there was absolutely no sense of urgency or professionalism. It gets worse.

I was scheduled for a wisdom tooth removal and took time off work (not to mention had someone else take time off to drive me), only to show up and be told “Oops, we don’t have a surgeon or doctors here today who can do it. ” Are you kidding me? I even called the clinic twice beforehand to confirm the appointment and the surgery. Not only did they say I wasn’t scheduled, but they also seemed completely unbothered by the inconvenience and stress they caused. The manager, Christina Gomez, is also not helpful or friendly in the slightest. Zero accountability, zero empathy.

This place is a disorganized, unprofessional mess, and frankly, it feels like they’re just wasting taxpayer dollars as they take so many medi-cal patients. I wouldn’t recommend this place to my worst enemy. Save yourself the trouble and go literally anywhere else.

April 7, 2025

Kevin Sanchez

Kevin Sanchez

If I could leave a zero, best believe I would. Please, if you value your time skip out on this office. There is absolutely no sense of urgency to get patients in and out. You will walk in, wait for an hour and see how fresh arrivals are being called in before you. No one checks in to update you on anything and just have no sense of professionalism.

March 5, 2025

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Our Location

Western Dental & Orthodontics

5501 Stockton Blvd, Sacramento, CA 95820

Contact Information

Address

5501 Stockton Blvd, Sacramento, CA 95820

Phone

(916) 384-1420

Website

https://www.westerndental.com/en-us/find-a-location/california/sacramento/5501-stockton-blvd

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