Dentist in Sacramento, CA
Monday
9:00 AM – 6:00 PM
Tuesday
9:00 AM – 6:00 PM
Wednesday
9:00 AM – 6:00 PM
Thursday
9:00 AM – 6:00 PM
Friday
9:00 AM – 6:00 PM
Saturday
8:00 AM – 4:30 PM
Sunday
Closed
Address
4401 Florin Rd, Sacramento, CA 95823
Phone
(916) 384-0950
Website
www.westerndental.com
I was Havana cleaning, but the doctor won't do it very quick. He doesn't take the time to do it right he was just 10 minutes cleaning by the staff was great. They play me and they are so gentle thank you anyway I'm not approved the doctor Time about his job
February 28, 2025
First time, was quickly taken in and had ex-rays, done . Set up for cleaning , was treated well.Staff was knowledgeable and friendly, etc.
April 23, 2025
Had appointments for 8am 830am and two at 930am. We were not seen until 1230 for the 8am appointments and almost 2pm for the 930a. Appointments. We were the second family in the office when the doors opened and we were seen after about 12 other appointments that came after us. The dental assistant and dentists were rude to my children my fiancée and myself.
We were put in dental exam chairs and left for over 20 minutes waiting while staff stood behind us telling us to hush over their laughter and conversations they were having while we waited. Extremely unprofessional and ridiculous wait time. When I asked if the wait times are this bad regularly they laughed and said they do what they can and proceeded to unnecessarily gouge my sons gums ignoring that they were raising their hands that it hurt like they instructed them to. I wouldn't recommend this office to my worst enemy. I was a dental assistant for 3 years and the level of disrespect my family endured was unacceptable.
I know scheduling isnt that difficult and i know flow scheduling. If I could give zero stars I would.
April 2, 2025
Not recommended — avoid booking appointments here. You’ll thank me later. As of 5/17/25, we witnessed the front desk staff being dismissive and outright rude, turning away three patients — including us — after months of waiting for basic treatment. The clinic keeps shifting the blame to the call center, but both the clinic and the call center need to work together to actually help patients, not frustrate them. Two patients had their treatment plans mishandled, and one had his date of birth incorrectly recorded. After five visits, he was still turned away.
This level of care is unacceptable. Your team needs serious training — both front office and call center staff. Learn to listen to patients, support them, and provide the services you’re paid for through our insurance. Don’t act like you’re doing us a favor.
May 17, 2025
4401 Florin Rd, Sacramento, CA 95823
Address
4401 Florin Rd, Sacramento, CA 95823
Phone
(916) 384-0950
Website
https://www.westerndental.com/en-us/find-a-location/california/sacramento/4401-florin-rd
Make an appointment now and experience the difference.
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