Dentist in Fort Myers, FL
Terrible customer service! I expected a more professional and patient-centered approach, but unfortunately, this was not the case. I hope they can address these issues to improve the experience for future patients. DO NOT GO HERE! Contact your local attorney general / BBB and file a complaint!
April 22, 2025
This is for you Mirena Delgado, and the rest of the staff at the 18990 S. Tamiami Trail Suite 110 location. By far, the worst customer service (ever). I’ve called multiple times, left voicemails, emailed, and no one ever bothers to call back. It’s incredibly frustrating trying to get even a basic response unless it's pertaining to setting up an appointment so they can take your money. Two weeks I've been trying to get my dental records emailed and guess what .
. . 'crickets'. If this is how they treat their customers, please, save yourself the hassle and go elsewhere! P. S. Once this review gets posted, THEN & ONLY THEN, will they reply back to this message since it's public for everyone to now see.
They will probably reply back saying "our system has been having issues", blah blah blah. Typical reply they give when being called out. Every time there is a bad review posted, they want to blame it on their software/system. Never does the issue(s) EVVVVVER fall on the employees; doesn’t that seem rather odd to everyone else? If you want to get scammed over, then look 👀 no further, this is your place; otherwise, RUN!!! DON'T BELIEVE THESE NON-ORGANIC GOOGLE REVIEWS - CHECK OUT THEIR REAL REVIEWS ON YELP!
April 14, 2025
I really hate this place. I have had temporary crowns from this location since March, and each time I wait two weeks for permanents they don’t fit and get sent back to the lab. This has happened 4 times and they just got sent back again for the fifth time. I have already paid them. Now I have to wait until mid July and just hope that they fit this time. It has been a very miserable 3 months dealing with them. Today the dental assistant tried to get me to leave without one of my temporary crowns.
I insisted on having the dentist put it in, now one side of my mouth I can’t bite down because one side is higher than the other. I mentioned this multiple times. I don’t think they care about their patients and they never answer their phone. I wish I could get a refund and go elsewhere at this point. Don’t get stuck using this place like I did.
June 24, 2025
First time yesterday. Staff was great, dentist an assistant was wonderful. I have dentist anxiety and she was so nice about it. I had to wait a bit before they took me back, which is reason didn't give a 5 star. My only issue was my insurance was pain. I will go back and only see that dr. I forget her name.
July 23, 2025
18990 S Tamiami Trl Ste 110, Fort Myers, FL 33908
Address
18990 S Tamiami Trl Ste 110, Fort Myers, FL 33908
Phone
(239) 482-2296
Website
www.coastdental.com
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1 OAK Dentistry is a private, family-owned dental clinic in Fort Myers, Florida, founded by Dr. Marc Dadkhah. The practice focuses on delivering high-quality, patient-centered care by combining modern technology with a personalized approach. The team offers a broad range of services, including general, cosmetic, and restorative dentistry, with a strong emphasis on compassionate, comprehensive care for the entire family. They are dedicated to helping patients achieve optimal oral health and a confident smile.
Make an appointment now and experience the difference.