Dentist in Bonita Springs, FL
I want to commend Ivin O., Office Lead, for his assistance with my bill. He was very thorough, patient, and ensured that I was charged properly according to my insurance plan. He is an asset to Aspen Dental as he was very responsive to my concerns. This made my experience a very positive one. Aspen is very fortunate to have such great staff as Ivin O.
July 9, 2025
Worst dental experience ever. Booked for an exam and dental cleaning. They lied and said I could do both on same day. Though I was a returning customer from a different office they entered me as a new patient. They got prickly when I said I wasn’t going to do extra bite wing X-rays that were recently done at a different location, as it was redundant. One assistant left me and brought in another whom was actually super friendly. Dentist was super friendly too, but said I had a couple teeth that were “pre” periodontal and said I needed a deep cleaning and had to come in for cleanings 3x a year after that in perpetuity. 6 months ago, I had a teeth cleaning at another Aspen location and they raved about my teeth.
Also, they have recently done my exam and did not come up with this same outcome. I think this exam is somewhat arbitrary and this location is trying to drum up business. After this, the staff talked about my diseased teeth and continued saying I had an infection. I have neither, therefore the “pre” designation. The intake gentleman was condescending and flippant about all the extra charges. It is one thing to recommend a treatment, but it is another to try and force someone into doing it. When I said I wasn’t interested in their deep cleaning and that I wanted the basic, they said I could never have a basic exam again. This is entirely false.
I would not recommend them and will not go back to this office. I was extremely uncomfortable during this visit. Aspen Dental in general has a very bad reputation, but I had been previously happy with them in a different Florida location. This place was awful. I contacted the other location to set up a teeth cleaning.
April 27, 2025
I went in with unbearable tooth pain on my entire left side from Friday night. Called at least 4 or 5 other places this was the only one that could see me with a decent price on such short notice as I do not have dental insurance. Got me in early the next morning. Found out I had an infection on one and needed all my wisdom teeth out among a few other issues that were uncomfortable as well. From the moment I got there everyone was so nice and accommodating.
I wish I could remember the lady's name at the front desk but she was wonderful and helped me work out a plan to where I could get everything I needed done. The 2 lady's that helped the doctor with my xrays and getting those teeth pulled were as sweet as can be as well. And as for Dr Carty I could not say enough good things about him. I am a very anxious person when it comes to pain especially when it comes to dental issues and they talked me through everything and made me feel as comfortable as possible. They did everything they could to work with me and make sure I was more than taken care of.
I will never forget the kindness every single one of you have shown me today. I will definitely be returning with any future dental needs here especially as long as Dr Carty is there. To each and every one of the staff members I encountered today, I want you to know how amazing you are, thank you so much for the care you have given me.
March 10, 2025
The staff at Aspen Dental in Bonita Springs is highly professional and do awesome work with excellent attention to detail and great chair side manners. Seriously, I have interacted with several people from reception, hygiene, assistants, Management and the dentist and ALL were superb! I highly recommend this location for your next dental appointment.
June 18, 2025
28120 S Tamiami Trl, Bonita Springs, FL 34134
Address
28120 S Tamiami Trl, Bonita Springs, FL 34134
Phone
(239) 221-6729
Website
www.aspendental.com
12950 Trade Way Four Suite 104, Bonita Springs, FL 34135
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Make an appointment now and experience the difference.