The Apprehensive Patient

Daniel Alvarez

My family and I have been seeing Dr. Vivian Chu for over four (4) years now and the experiences have always been outstanding. She's extremely sweet, professional and doesn't rush you out of the door. Luckily we've never had any major issues so our experiences have been with items such as bi-annual teeth cleaning, teeth whitening and the creation of a nightly mouth guard.

The front staff as well as the dental assistances are also great. We never have an issues scheduling appointments, we get taken to the back moments upon arriving for our appointments and check-out is a breeze.

December 13, 2018

karen vanorden

Dr Chiu is the best. I am not the biggest fan of the dentist as many are not. Dr. Chiu makes you feel so comfortable, talks you through the whole process, is extremely gentle, and thorough. I've been a patient for many years and will go nowhere else.

July 9, 2023

Diamond Jones

One word RUN! This doctor is money hungry, ok! I've been going to her for years and wish I knew sooner what she was about. I just started my career in the dental field so she is no longer to get over on me. The doctor does the cleaning and "check up" and she tells me I didn't have any cavities less then a month later, an intern at my job ( @ a dental office) asked to practice taking x-ray's on me. She notice that I had cavities and the cavities were a decent size. The doctor @ my job later went on to tell me that these cavities couldn't have formed in a month and they were without a doubt there the last time I got a cleaning.

So basically what she does is wait and allow the cavities to get big enough so that you need a root canal so that she can get more money instead of doing a filling for a cheaper route. Long story short if you like your money and your teeth don't go here. The two stars are for the front desk and assistance they are both always very nice and easy going.

June 4, 2022

gwendolyn bernat

The name fits this establishment perfectly. I couldn't even get an appointment. The staff was rude and too lazy to find out if I had insurance after I gave them the information several times. Then to add insult to injury asked if I had state insurance after I had already given her my insurance information and the name of the company that I purchased it from after working for the Welfare board for 23 yrs. But even if I did have Medicaid whats wrong with having that type of insurance if I'm in need of it and I qualify for it? She tried to make me feel ashamed for having state insurance although I did not.

After several phone calls back & forth their receptionist/ office manager still argued with me telling me that I was not insured by my insurance company after I called and verified it. I even asked my insurance provider had they called and they said they keep records of inquiries made and their were none made on my case. Finally after a bunch of yelling I was told they didn't want me to come to their office as if I would after all of this turmoil. So a word of warning be very Aprehensive of Aprehensive Dental . The scheduling of an appointment may leave you with a bad taste in you Mouth from the office staff, unless you can prove you're insured prior to calling .

So As was told to me" we don't want you to come here " I advise you NOT to go there " Runnnnnn Away Far Away. There should be a negative star button. The way I was treated was truly a disgrace.

May 24, 2024