SMILE Dentaldentist in Bonita Springs, FL

Roman Evans

Let me tell you a horrible experience with these folks. I got implants from smile dental and the oral surgeon next door. This process took almost 2 years which is ridiculous! They even wanted me to just except my new teeth which was horrible but the guy at the lab in Naples said Roman I will fix it they way you want. These people for a second time are trying to charge me for a no show appointment that I know I cancelled ahead of time. With that said and my girlfriend as a witness they have cancelled numerous times on me and I know twice I was sitting in the parking lot. Do you see me billing them. I would advise finding someone else. I also thing they just want rid of me because they know they and the oral surgeon I am not very happy with.

I did go see doctor Reed who said he could have done a better job then the other. I spend over 30,000 dollars and it’s been nothing short of a nightmare. They are so desperate for 75. 00 dollars because I guess they need it more than I do with all the people standing around. I am sure this statement will affect my warranty now. Update on this as you can see the dentist posted she wants to make it right but won’t call me back. I have left numerous messages and I am seeing a new dentist. They also said as long as I had my cleaning on schedule that my 5 year warranty would be good as long as I sent them a statement from new dentist I had it cleaned.

Now after talking to new dentist they told me they talked to them and said I had no warranty. See what did I tell you all they would do. Wow can you believe all this is over 75. 00 which show they are hungry and will lose a customer over it. How many times doctor did you cancel on me. You even had me in a chair and made me reschedule but I can’t bill you the numerous times you cancelled.

August 16, 2024

Heather Nigro

After being a patient of SMILE Dental for 5+ years, I can no longer support this business. I had an appointment for a Dental cleaning, and due to circumstances was late 30 minutes for the scheduled time. I called to notify them of this and request to reschedule, in which they insisted they would charge $75 for the missed appointment, and another $75 to reschedule, a total of $150 to be a patient for future appointments.

With an already inflated medical system that favors payments to Doctor's for care, why should I be penalized for an honest mistake? Is the late fee really worth losing a longtime patient? Apparently so, and I will be taking my business elsewhere.

February 12, 2025

Richard Abbenante

First time taking my 4 year old daughter in for a check up, the office was super clean, staff was welcoming and we even got a tour of the entire office showing us where everything is! Lindsay was awesome and very experienced and really made my daughter feel comfortable. Overall great experience and will be back and will definitely recommend to all our friends!

February 8, 2022

Dr. Lindsay Ghannam

A Traumatic Dental Experience That Left Lasting Damage It has taken me years to write this review because the experience remains deeply traumatic and emotional. As someone who has undergone multiple surgeries, hospital stays, and has given birth three times, I can confidently say that the worst pain I have ever felt in my life came from the trigeminal neuralgia I developed after receiving dental work at SMILE Dental. The anesthesia used during my procedure did not work properly, and despite voicing my pain and concern, I was dismissed by the staff. I endured hours of extreme, unrelenting pain — both physically and neurologically. What I experienced during that procedure was not just dental trauma, but neurological trauma that changed my life for a long time afterward. In an attempt to find some resolution, I wrote a detailed letter to Dr.

Samanta Andisco explaining what happened. When she called me to respond, I hoped to be heard and understood. Instead, I was met with hostility. She became irate and yelled at me over the phone. I don’t know if she feared legal repercussions or simply couldn’t tolerate criticism, but her reaction left me feeling fragmented, dismissed, and emotionally devastated. Thankfully, I eventually found a compassionate and skilled biological dentist who was able to help repair the physical damage.

But the emotional and neurological healing took much longer. As a healthcare provider myself, I would never treat a patient the way I was treated. I share this now because it is cathartic — and because I want to caution others. Please be mindful and careful when choosing a dental provider. Your health and your voice matter. 0 stars

June 17, 2025