PanCare Health in Marianna, FL

Corinne E

I was unsure of my insurance status, but stopped in to Pancare in Marianna by a suggestion from Telehealth for my son. One of the receptionists was nice, but as I was explaining my situation, the other lady rudely interrupted and took control of my inquiry! She abruptly stated out loud that they have two new patients today and can’t take another new patient, and just being really snippy and cold. I was nothing but pleasant, but this lady should not be working with people! My 15 year old said he almost opened his mouth the way she was speaking to me.

I will not ever go back there for help. She had a tone and just, she added to my stressful day until I figured out my insurance status and spoke to another receptionist at another office who was kind and actually asked if I was okay! If you can’t handle simple customer service rapport, you shouldn’t have it as a job, especially when the business is about helping people!

February 28, 2024

Tom Walker

The front desk ladies was awesome. The lady that took my x-ray was sweet and polite. The dentist ( only a temp dentist but needs to stay) he numbed me and in just a few minutes came back and in just seconds tooth was out. Just all around great service.

April 18, 2023

Xyamber Williams

I always tell it like it is, this office has the sweetest staff and my husband can't stand doctors or dentist offices and they treated him with the upmost respect and you rarely see that in people character nowadays. I will state this Feb 15 which was yesterday, I got to experience this amazing place I also got to witness someone yelling at the physician which I didn't like one bit, let me put this into perspective this not just a doctors office they do dental care as well. so they are double booked with both sides. So my advice to you if you are looking for a physician or dentist things you need to consider, How many people they have to try to meet their needs and help their patients so when you come.

Remember they are human give them the same respect as you want to be treated. Because aggression breeds aggression and it doesn't solve anything mistreating them when they are trying to serve everyone and their health concerns, I see how much they care about their patients. Therefore if you are on any kind of drama LEAVE IT WITH YOUR MOTHER and realize they are going to help you the best they can. I don't want to witness someone yelling at the receptionist because it was overbooked they had prior appointments during the week.

I understand we are hit with unexpected things in life but don't mistreat people because of it. they are doing their best so please bring a positive energy to this clinic and know that they are some amazing people really nice office and very clean.

February 16, 2024

S D

Angela is great! Helped me get my 80 year old grandmother set up with the app.

July 9, 2025