Norwich Smiles Family Dentistry - Professional dental clinic exterior with modern facilities

Norwich Smiles Family Dentistry

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4.5 (122 reviews)

Dentist in Norwich, CT

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About

Norwich Smiles Family dentistry is a dental clinic in Norwich, CT, dedicated to providing comprehensive and compassionate dental care for the entire family. They offer a wide range of services, from routine checkups and cleanings to cosmetic dentistry, restorative procedures, and emergency care. The clinic is known for its friendly staff, modern technology, and patient-centered approach, aiming to create a comfortable and stress-free experience for all ages.

Hours

Monday

8:00 AM – 12:00 PM, 1:00 – 5:00 PM

Tuesday

8:00 AM – 12:00 PM, 1:00 – 5:00 PM

Wednesday

8:00 AM – 12:00 PM, 1:00 – 8:00 PM

Thursday

8:00 AM – 12:00 PM, 1:00 – 8:00 PM

Friday

8:00 AM – 12:00 PM, 1:00 – 5:00 PM

Saturday

8:00 AM – 12:00 PM

Sunday

Closed

Quick Info

Address

514 W Main St, Norwich, CT 06360

Phone

(860) 889-5166

Website

www.norwichsmiles.net

Detailed Introduction

Norwich Smiles Family dentistry is a well-established dental clinic located at 514 W Main St in Norwich, CT. The practice, led by a team of experienced dentists including Dr. Demetrios Petropoulos and Dr. Edgar Heil, has been serving the local community for decades, with several staff members having been with the clinic since the 1980s and 1990s, fostering trust and a sense of family among patients. The clinic prides itself on providing a wide array of dental services to cater to the needs of every family member, from children to adults. These services include general dentistry such as routine exams, cleanings, and preventative care; cosmetic procedures like teeth whitening, veneers, and smile makeovers; restorative treatments including fillings, crowns, bridges, and dentures; and more advanced care like dental implants, root canals, and oral surgery. Norwich Smiles Family Dentistry emphasizes a patient-first approach, investing in modern technology and techniques to ensure a comfortable and positive experience. They are known for their friendly and knowledgeable staff, who are dedicated to making each visit as pleasant as possible. The clinic also offers a 24-hour live emergency answering service and makes every effort to see emergency cases quickly. For patient convenience, they accept most traditional insurance plans and offer flexible payment options, including a no-interest payment plan through CareCredit. They also have a patient membership plan for those without insurance. The practice's commitment to quality care and patient comfort is reflected in its positive patient testimonials and high ratings on various platforms.

Photos

Norwich Smiles Family Dentistry
Norwich Smiles Family Dentistry
Norwich Smiles Family Dentistry
Norwich Smiles Family Dentistry
Norwich Smiles Family Dentistry
Norwich Smiles Family Dentistry
Norwich Smiles Family Dentistry
Norwich Smiles Family Dentistry
Norwich Smiles Family Dentistry
Norwich Smiles Family Dentistry

Patient Reviews

4.5 out of 5
Anyonymous Anonymous

Anyonymous Anonymous

Appointment availability has always been scarce, but they can't seem to keep staff and are typically booking at least 6++ months out but will cancel on you last second or discharge you if you have to reschedule for a family emergency. Are unwilling to communicate or be helpful when requesting records. Poor customer service. Do not recommend.

February 3, 2025

Jackie Portoluri

Jackie Portoluri

Today was my first time there and it was excellent. My hygienist was personable. thorough and gentle... I could have fallen asleep as he was cleaning my teeth. And Dr. Heil was very nice, personable as well and knowledge. I would definitely recommend this practice.

February 10, 2025

Caitlin Ryan

Caitlin Ryan

It's nearly impossible with Husky to find a good dentist and they are. But I find it disappointing that they are ending their contract with the state no doubt due to low reimbursement rates.

An understandable change but certainly makes an already difficult task of not finding a chop shop dentist more difficult for the people who need care the most. You are letting your community that built you up down!

July 1, 2025

Madison Sleigh

Madison Sleigh

Sam was my Dental Hygienist. He was gentle, thorough, and helped me feel comfortable about a vulnerable subject (my dental health) while providing advice on what to do from this point forward. Dr. Petropoulos has been working to fix and repair my teeth, and has done some great work. I also get to have a good laugh every time I go in! Highly recommend this office!

July 22, 2025

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Our Location

Norwich Smiles Family Dentistry

514 W Main St, Norwich, CT 06360

Contact Information

Address

514 W Main St, Norwich, CT 06360

Phone

(860) 889-5166

Website

http://www.norwichsmiles.net/

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