Patient Reviews
Meg Michiels
Unprofessional practice. They cancelled and rescheduled two appointments less two hours before my son's first dentist appointment. The third appointment the dentist and staff simply no-showed on Monday Jan. 12. No call, no email, no text notification.
Instead I left work earlier and my 3 yr old son and I stood outside an empty office after reconfirming appointment twice. Unbelievable. They didn't even call me for more than 48 hours after. Do not attempt to go here.
January 15, 2015
Tracey Guardado
They barely answer the calls. When they answer, it bothers them to handle the call, very unprofessional secretaries when answer the phone or in person they sound sleepy and grumpy. It is very hard to communicate and make and change appointments specially because the appointments are so far. The waiting room is usually crowded and they have no hand sanitizer handly. The patient waits 30 min and the dental assistant spend 5 min in the child.
I think she has too much work that they keep missing cavities. The Dr is charismatic but only comes to see the kid's mouth for 30 seconds. The The office has a great potential and could do better. Sad to go whith 2 custumers but I was patient enough for 6 years.
March 15, 2022
Terita Neal
Very unprofessional office I’ve work in pediatric and general and never experienced what I did today. My granddaughter had an appointment at 12p.
m. On 5/26/22 when we got there it was too many from desk they had good out very unprofessional for a dental office.
When they answer the phones they don’t sound polite they don’t say the business name they just say hello! Very poor customer service. My granddaughter was getting a cleaning they hygienist didn’t even speak or introduce herself very unprofessional she cleaned my granddaughter teeth in less than 5 minutes never seen that happen then the doctor came didn’t introduce himself at that very moment I knew I would never return he only examined the teeth that he saw cavities on and that was a poor examine but quick to put a crown on kids teeth that office is for the Hispanics not that I’m racist but they don’t explain both to you glad I knew how to look at the X-ray and understand what I was looking at because I am a dental assistant needless to say he showed no other concern or care for my granddaughter teeth then when checking out I’m telling the from desk that I need the treatment plan she acted like she didn’t know what she was doing I eventually told her don’t bother and left that office need experienced front desk that knows what they are doing and people that care about the kids well being
May 26, 2022
Isiah Thomas
My experience today was not great. I arrived at the dental office with my son shortly before his appointment time. As we sat and waited to be called, I noticed every patient(at least 3 families) that came after us was being called to the back. My son’s mom joined us as we waited. Shortly after she arrived we were called to the back.
The dental hygienist/assistant told us that they didn’t see us which is odd because our name was the first name on the sign-in sheet and there are only 8 seats in the waiting area. The same dental hygienist/assistant proceeded to direct questions and comments towards my sons mom only. Never directing any questions or instructions to me as if I wasn’t there. She seemed to be rushing as she was cleaning my son’s teeth and also expressed to my son the following:“when you’re home have your mom help you with brushing your teeth twice a day and flossing every night”. This is problematic because my son lives with both of his parents equally and I feel both parents should be included in whatever instructions, questions, or comments that’s given.
Overall, my son had a good appointment. He loves going to the dentist and enjoyed Dr. Altmon’s humor.
April 8, 2022
