Galella & Jonesdentist in Collierville, TN

Tom Bodet

Two great dentists and a wonderful staff ! I've been going there for 15 years

March 30, 2023

Memphis M

Edit: Please do your research and google the lawsuits against Dr. Gallela destroying teeth as he did my daughter's. I blame Dr. Jones as well for associating with such an unprofessional. It's very telling that his websites have reviews disabled. Please learn from our family’s expense and heartbreak from our experience at this practice. Two of our children went here for 5+ years. One was in orthodontics. Dr. Gallela is NOT a orthodontist.

It was our fault for not knowing and not doing enough research. We saw little to no progress over two years. There is zero communication, a moody nurse, and no progress updates for parents. I was even told my child with braces needed to carry around one tube of orthodontic toothpaste to both parent’s houses after spending $6000 on braces. She refused to give us a second tube of toothpaste. I ended up taken both of our children to my dentist to get their teeth cleaned and she was appalled by what she saw on the children’s x-rays. She recommended taking the children to a qualified orthodontist immediately. The orthodontist had never seen anything like it before with his experience while examining the child wearing braces. The braces were put on incorrectly and he was sadden that two years were wasted. He recommended taking the braces off immediately.

After removing the braces, I took the child back to my dentist for another cleaning only to discover that four molars had decayed due to the incompetence of the placement of braces. Bands were put around four molars and they were not able to be cleaned. Now the child is facing oral surgery and two more years of orthodontics by a reputable doctor. The other child is missing six permanent teeth. We were never told in the SIX years they had gone to this practice that these teeth were missing. The only positives I can say about this practice is that the ladies at the front are kind. Please learn from our experience and stay as far away from the practice as you can. Not only are we paying for braces again, but this has been a very horrible experience for our family.

May 7, 2024