Doctor in , NY
Attempted to make an appointment and the front desk receptionist (Russian accent) was very hostile and continued giving me issues regarding my insurance. This appointment was made weeks in advance and I had to call out of work.
She then proceeds to call me 1 DAY before my appointment, a few minutes before the office would be closing and told me that I needed to provide correct insurance information or my appointment would be cancelled…. I was recommended here, and it’s unfortunate that this place is losing new patient referrals due to such a rude front desk receptionist
March 31, 2025
Was hesitant to come here from the previous reviews but figured I was nearby, and "it's just the receptionist, as long as the doctor is good I should be fine". That was a terrible assumption. I couldn't make it past the front desk (short gray hair, magnifer glasses, Eastern European lady). I just wanted to ask a few questions about their accepted insurance policies, inquire into some details regarding extractions and perhaps book an appt. She acted like I offended her and wanted to fight.
Told me to go call my insurance or book an appointment. Thanked her and left. Maybe if you can make it past the reception, the doctor could be okay? I wish you good fortune in the wars to come.
March 11, 2025
The receptionist and billing manager are the most rudest people Ive came across in an office. If they don’t want to work there or do their job then they need to leave it to someone who actually cares. First and last time I will be going there and I will never refer this office to anyone.
The reviews are definitely right! They are definitely racist too. DO NOT GO TO THIS OFFICE! Find another place to go. ZERO STARS!
May 9, 2025
I’ve interacted with this front desk woman before in person and unfortunately had to deal with her again over the phone and the experience was just as awful, if not worse. She was shockingly dismissive, rude, and completely unwilling to help. She refused to listen to anything I was trying to say, constantly talked over me, and made zero effort to answer basic questions. Her tone was condescending, her attitude unprofessional, and she made it very clear I wasn’t worth her time. What’s most frustrating is that the doctor here is genuinely respectable but this front desk woman single handedly drives patients away.
Her behavior is not only unacceptable, it’s harmful to the practice. Someone this unkind, unhelpful, and blatantly disrespectful should not be in a role that involves dealing with people. She needs to be fired immediately.
June 16, 2025
68-63 108th St, Forest Hills, NY 11375
Address
68-63 108th St, Forest Hills, NY 11375
Phone
(718) 575-1010
Make an appointment now and experience the difference.
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