Dental Clinic in Miramar, FL
The staff in this office is amazing!!! 10/10 they explain everything so good and everyone is super friendly. First time here and I was treated like I have been coming here for ever! They are really great with Kids as well.
July 9, 2025
Very friendly staff and clean place. Gets the work done quickly. Great location, with the best dentist I have every gone too. Today I was impressed with the new hygienist, I liked the previous one better. Plus the cutest dentist in town.
August 2, 2025
THIS OFFICE COMPLETELY LACKS BASIC CUSTOMER SERVICE SKILLS AND IS VERY RUDE. I called on behalf of my husband regarding an extraction referral and after being referred to two different physicians with poor ratings, I did some research and found an oral surgeon that actually had good reviews, and called Dent Lounge asking to change the physician on the referral. I was rudely advised that they had changed the referral five times (not true) and they have never had this “issue” with any other patients, and therefore they are going to refer me to a different general dentist as they apparently no longer want to deal with us. I was shocked to be spoken to this way but I see now we dodged a bullet looking at the other 1-star reviews. Also, the receptionist was rude and unprofessional in past interactions as well, as the second time they put in a bad referral, I called to ask if they can email it again as we didn’t receive it and was rudely told they supposedly sent it multiple times and even texted after it was sent again saying “check your spam please its the third time.
” In customer service even if you are annoyed with having to send an email multiple times, you don’t make it OBVIOUS to the customer that you are annoyed with them. She also rushed me off the phone when calling to inquire about the referral. Obviously the woman at the front desk has no patience and doesn’t enjoy helping people. To whoever handles the referrals, I would recommend seriously vetting the physicians you refer your customers to so that they don’t need to waste their time (and your time) constantly changing the referrals. The only mistake I made here was trusting that they would refer us to a decent physician, otherwise I would have saved everyone the time in doing my own research in the first place.
Why on earth would I trust your referral to a general dentist when you are repeatedly referring us to oral surgeons that have two star reviews that state they did a rush job with no anesthesia/ pain medication and had severe pain from how it was handled??? I have never had an attitude with them, always been courteous, grateful and nice to them, so this was very upsetting to be treated in this manner, especially since both myself and my husband were customers here. Things were much better when Sky was there, she was always very nice to speak with. Whoever has taken over her role is terrible to speak with. If you are expecting decent customer service skills, actual professionalism, GOOD referrals to actual GOOD doctors, and actually receiving your referrals without needing to call multiple times for it, STAY AWAY FROM DENT LOUNGE.
April 21, 2025
I love it here!!! ❤️ The facility was fairly easy to find. The office was updated, clean, private, and had new equipment. Everyone was super nice here. The dental hygienist Leyna was very sweet and easy going when cleaning my teeth. At the end of my visit, they gave me a recommended dental plan. I am very satisfied with this facility and will definitely be coming back!
May 21, 2025
12280 Miramar Blvd #2, Miramar, FL 33025
Address
12280 Miramar Blvd #2, Miramar, FL 33025
Phone
(954) 884-8139
Website
www.thedentlounge.com
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Make an appointment now and experience the difference.