Cross County Dental - Professional dental clinic exterior with modern facilities

Cross County Dental

Unclaimed
2.1 (154 reviews)

Dentist in West Palm Beach, FL

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About

Cross County Dental is a dental clinic located in West Palm Beach, Florida, providing a range of dental services. The clinic is associated with a Dr. Vadim Valdman, D.D.S.
Cross County Dental is a dental clinic situated at 4288 Okeechobee Blvd, West Palm Beach, Florida. Based on online reviews and business profiles, the practice is led by Dr. Vadim Valdman, D.D.S., who is listed as a principal contact. The clinic operates as a professional practice offering a variety of dental services. According to consumer feedback and complaints filed with the Better Business Bureau (BBB), the clinic has received criticism regarding its customer service, billing practices, and the quality of its dental exams and cleanings. While specific details on the full range of services are limited in public search results, the clinic is identified as a dental laboratory and a provider of general dental care, as evidenced by patient complaints about denied cleanings and exams. The clinic's business profile also lists a primary fax number, in addition to the provided phone number.

Service options

  • Language assistance

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Offerings

  • Cosmetic dentistry
  • Emergency services
  • Pediatric care
  • Sedation dentistry

Amenities

  • Restroom

Planning

  • Appointments recommended

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Payment plans

Parking

  • Free parking lot
  • On-site parking

Planning

  • Accepts new patients

Payments

  • Cash-only

Photos

Cross County Dental
Cross County Dental
Cross County Dental
Cross County Dental
Cross County Dental
Cross County Dental

Patient Reviews

2.1 out of 5
Duane White

Duane White

WOW! Made a appointment weeks in advance, never received a confirmation of the appointment via text or email. I asked if I was ever notified of my appointment, I was told I received a phone call the day before. . . I kindly asked what time was the call made, I was then told that the time I was called was irrelevant.

Needless to say, I am canceling this appointment for myself and family. Customer service matters more than ever as customers can easily search for better service and customer experience. "There is a reason your reviews are so low".

March 15, 2025

Sherri Adduci

Sherri Adduci

This group is NOT for low income people who suffer with dental issues. They appear on Medicaid’s provider list but should not be—as the only thing “provided” was a treatment plan for $700. No empathy or compassion for a ruthless toothache. Waited two weeks for this appointment after they confirmed his insurance in advance.

The $700 fee to extract a tooth is same rate at any other dentist, for those who have the ability to pay in full, with cash or credit card. My brother is disabled and could not pay. His tooth infection will spread but they simply do not care.

June 25, 2025

Whitney

Whitney

I have been here before & I had a good experience. But I went again recently & it was actually horrible. Did my X-Ray & moved on to go get my cleaning done & was told insurance wouldn’t pay for the whole thing. I was shocked because my insurance paid for it last time & even for fillers etc things in the past. So I’m thinking maybe my insurances coverages changed. So the woman is asking me to sign to verify i asked if it would need to be paid today. She said no they have payment plans & I need to sign so her manager knows she went over it with me.

I said okay I’m gonna go over the paper really quick. Before she walked in I received a phone call so I told who I was on the phone with hey I’ll call you back let me go over this bill. This lady gets mad & proceeds to say it’s not a bill, you know what never mind & snatch the paper & walks away. That threw me all the way off. Never said I wouldn’t pay I was just asking questions BEFORE I sign. So I get up to tell the person at the desk how much is the X-ray I’m not getting my teeth cleaned anymore. The same lady can be heard yelling out that she tried to explain it to me already.

I responded you did but I wanted to go over the document before signing it & you got mad. Whenever your dealing with customers patients, people you need patience. & obviously this lady don’t got none. Nothing I said should have aggravated her this much I was respectful all the way through even when she was rude. Idk what kind of training yall need to send the crew to but maybe get on that ASAP.

July 9, 2025

Tacara McCray

Tacara McCray

went in for a tooth extraction absolutely terrified I was literally crying but the woman who took care of me was so patient, gentle, and understanding. She really made me feel safe and walked me through everything with care, which I appreciated more than I can say.

The receptionist was also super helpful and welcoming the whole staff is really great honestly. Just have your money ready when you get there though 😂

July 3, 2025

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Our Location

Cross County Dental

4288 Okeechobee Blvd, West Palm Beach, FL 33409

Quick Info

Address

4288 Okeechobee Blvd, West Palm Beach, FL 33409

Phone

(561) 683-6247

Hours

  • Monday 10:00 AM – 5:00 PM
  • Tuesday 10:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 10:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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