Dentist in Northampton, MA
Monday
8:00 AM – 5:00 PM
Tuesday
8:00 AM – 5:00 PM
Wednesday
8:00 AM – 5:00 PM
Thursday
8:00 AM – 5:00 PM
Friday
8:00 AM – 5:00 PM
Saturday
Closed
Sunday
Closed
Address
325 King St Ste 1, Northampton, MA 01060
Phone
(413) 561-4826
Website
baystate-dental.com
They CONSTANTLY cancel our appointments. One time they confirmed our appt and then canceled it 30 mins later. Completely unreliable. When you call to reschedule the appt THEY cancelled they'll make you wait 3 months to get back in. The last time they actually managed to get me in I had the WORST experience. Jody, the hygienist, was very rude to me. She made comments about me dressing too young for my age.
She was condescending and patronizing. Then she proceeded to give me the most painful and destructive cleaning I've ever endured. She clearly took one look at me with my tattoos and decided that I don't posses enough social capital to be believed if I call her out for being a sadist. Desk staff, dentist and assistant were nice but, again, you'll never know because they'll cancel your appt. And, unless you're a Banana-Republic-wearing, pearl-clutching white woman, avoid Jody! She clearly has unresolved trauma in her life and she will take it out on you.
April 19, 2025
This was my first appointment at this practice. I was surprised that I didn’t get a cleaning at this visit, but learned that hygienist appointments have been harder to come by since 2020. They kindly gave me a cleaning appointment 7 months from now. I am used to the slowness in getting appointments across the whole medical spectrum, so I was okay with this.
The dentist and the dental assistant were both kind and personable. They took a full series of X-rays and were able to set appointment for my non-urgent, but necessary, dental work for a month from now. Entire staff was delightful, office very clean.
April 26, 2025
Very clean and the staff was very attentive and kind. Young dentist was very helpful and he knew his field. I would recommend this practice. The dental hygienists are excellent too! The office staff try hard to work around patient” availability and are helpful about answering billing and insurance questions.
Just finished having a crown put in. They work very efficiently and do not keep patients waiting long in the waiting room or treatment room. Everyone seems to work very hard so all patients get their dental care on a timely matter and are out of the office when they expect to be or even earlier some times.
April 29, 2025
I had a fantastic experience at Baystate Dental! Destiny, the dental hygienist, was absolutely amazing! She was incredibly gentle, kind, and made me feel completely at ease throughout my visit. Her professionalism and warm demeanor stood out right away, and she provided thoughtful, personalized advice on how to improve my oral health. It’s clear she truly cares about her patients and goes above and beyond to make the experience a positive one.
I left feeling informed and cared for.
April 9, 2025
325 King St Ste 1, Northampton, MA 01060
Address
325 King St Ste 1, Northampton, MA 01060
Phone
(413) 561-4826
Website
https://baystate-dental.com/dentist-office/northampton-ma-01060?utm_source=Google&utm_medium=KnowledgePanel&utm_campaign=Website
Make an appointment now and experience the difference.
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