Bartlett Pediatric Dentistry and Orthodontics - Professional dental clinic exterior with modern facilities

Bartlett Pediatric Dentistry and Orthodontics

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4.1 (26 reviews)

Dentist in Bartlett, TN

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About

Bartlett Pediatric dentistry and orthodontics is a locally and family-owned dental clinic in Bartlett, TN. Since 1979, the clinic has provided specialized dental care for children and adolescents up to 21 years of age, including those with special needs. They offer both pediatric dentistry and orthodontic services, emphasizing a comfortable and child-friendly environment to ensure a positive experience. The clinic is known for its team of board-certified dentists, emergency appointments, and a commitment to handling insurance paperwork for a stress-free patient experience.
Bartlett Pediatric dentistry and orthodontics is a distinguished dental clinic located at 3071 Kirby Whitten Rd in Bartlett, TN, serving the Memphis area. It is a family-owned practice with a long-standing history, having been in business since 1979. This longevity, coupled with over 45 years of experience, establishes the clinic as a trusted and experienced provider in the community. The clinic specializes in pediatric dentistry and orthodontics, catering to the unique dental needs of children and adolescents from birth up to 21 years old. The clinic's approach is centered on creating a positive and anxiety-free experience for young patients. Their team includes board-certified pediatric dentists and specialists who are trained to handle the emotional and developmental aspects of children's dental visits. They are also certified for IV sedation and in-hospital visits, ensuring the comfort and safety of children, particularly those with unique or special needs. The staff is committed to making dental visits enjoyable and educational for kids, using methods like "tell, show, do" to help them understand procedures and alleviate fear. Services offered cover a comprehensive range of dental care. In pediatric dentistry, they provide preventative care such as cleanings, radiographs (X-rays), and sealants to protect against cavities. They also perform restorative procedures like fillings (including tooth-colored options) and crowns, as well as pulpotomies, often referred to as "baby root canals." For orthodontic care, the clinic offers both first-phase and traditional orthodontics. They also provide cosmetic services like teeth whitening. The clinic prides itself on providing excellent customer service, including the availability of emergency appointments and on-call services. To further ease the experience for parents, the clinic assists with all insurance paperwork, allowing them to focus on their child's care. The clinic is led by professionals like Dr. Timothy Bakelaar, DMD, PLLC, and Dr. Katelyn. The facility provides a welcoming atmosphere, complete with amenities like free Wi-Fi. Bartlett Pediatric Dentistry and Orthodontics is a well-established clinic that prioritizes the oral health and overall well-being of its young patients through specialized care and a supportive environment.

Service options

  • Onsite services
  • Language assistance

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Offerings

  • Pediatric care
  • Sedation dentistry

Amenities

  • Restroom

Planning

  • Appointments recommended

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Payment plans
  • Credit cards

Offerings

  • Teeth whitening

Planning

  • Accepts new patients

Payments

  • Cash-only

Photos

Bartlett Pediatric Dentistry and Orthodontics
Bartlett Pediatric Dentistry and Orthodontics
Bartlett Pediatric Dentistry and Orthodontics

Patient Reviews

4.1 out of 5
Denise Hall

Denise Hall

Always top-notch services and excellent customer service!

April 6, 2025

Jeneal Southern

Jeneal Southern

Do not give these guys your time or money. Our journey with them has been hellacious. We had been patients here for 5 years and have now left. Their business practices are very sketchy, I wish I had given the other bad reviews more consideration. We were fine as long as our kids had no issues, hence us leaving after so long. Then in October 2022 they said one of my kids needed all sorts of work that they made sound very urgent, so we paid for a year of the orthodontic work in advance to "save" money. Suddenly, after they were paid, it was less urgent. . .

They also stopped letting me go in the back waiting room with my kids when this all started, despite my nine year old specifically asking me to stay with her - this should have been the red flag that told me to leave back in October. Then, they attempted to get me to agree to an immediate tooth extraction at one of her appointments in January 2023 after zero discussion beforehand. Once I got them to actually explain why an extraction was necessary, we scheduled an appointment to go ahead in March 2023. Again, they made me feel things were very urgent (likely because this extraction would get them some more money). Well, we came to the appointment and it turned out that they hadn't scheduled it with the correct doctors there, so they then came to the front where I was waiting, after already taking my daughter back and numbing her, to inform me they were going to take out teeth I had never agreed to have them remove! DIFFERENT TEETH THAN WE WERE THERE TO REMOVE! I refused and told them I'd be finding a new dentist and asked to be refunded the remainder of the year's advanced payment they took (we paid for 12 months and got 5 months of work done). They then claimed that they couldn't refund me, but could only send payment credit to a new dentist office. We've now found a new orthodontist that 1. Let's you stay with your child, 2. Her extraction cost a fraction of what Bartlett Pediatric dentistry was going to charge us, and 3.

Has a refund policy for their patients so we can leave whenever we want (and this office staff has been shocked to hear that BPD&O hasn't refunded me). I let BPD&O's office know in March 2023 that they could send the refund to our new dentist, but haven't heard from them or seen a penny in over two months. At this point, they've stolen our money for services they never provided. Please don't go here. They will scam you and prey on your fear for your child's health. There are much better offices around, truly.

May 23, 2023

Rachel Summers

Rachel Summers

Dr Tim and staff are Amazing Always attentive and supportive

April 8, 2025

Earllisha Sanders

Earllisha Sanders

After walking in seeking dental care for my son, I had an exceptional experience with Kayla at Bartlett Pediatric dentistry. Her warm welcome, calming demeanor, and outstanding customer service made our visit truly enjoyable. Her extensive knowledge of the office was impressive. Highly recommend!

May 14, 2024

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Our Location

Bartlett Pediatric Dentistry and Orthodontics

3071 Kirby Whitten Rd, Bartlett, TN 38134

Quick Info

Address

3071 Kirby Whitten Rd, Bartlett, TN 38134

Phone

(901) 295-2929

Website

bartlettpediatricdentistry.com

Hours

  • Monday 8:00 AM – 1:00 PM, 2:00 – 5:00 PM
  • Tuesday 8:00 AM – 1:00 PM, 2:00 – 5:00 PM
  • Wednesday 8:00 AM – 1:00 PM, 2:00 – 5:00 PM
  • Thursday 8:00 AM – 1:00 PM, 2:00 – 5:00 PM
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

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