Dental Clinics in Montgomery Hwy, Dothan, Houston County, Alabama

I am so done with Aspen dental! I had an appointment to pick up permanent dentures 6/12/25 at 1.00. I came up here and they were not ready. I was told they would be ready before I left for my vacation. I drove over 45 miles for nothing. The office didn’t not reach out to me to let me know they were not ready for pick up. This is not the first time I made a trip to the Dothan office for nothing. The least the office could do is to call you ahead of time to let you know they made a mistake and you don’t need to come in. I also had a lower partial plate made and only received the temporary plate. They never made my permanent partial plate. Yet I paid for it. I never received a refund for not getting the permanent partial. This is unacceptable service! I was told they will not make my permanent partial unless I set up an appointment for a deep periodontal cleaning. I paid a lot of money to get this all done. Once I pick up my permanent upper denture, I am done with Aspen dental and will never make an appointment with them. I also had two crowns down and after they put the temporary crown on and I came back before getting the permanent crowns; I told the dentist that my tooth was very sensitive to cold. He asked me do you want a root canal . I told him I didn’t and asked if I needed one. He told me that the sensitivity should go away, but it hasn’t. So basically , I paid for two permanent crowns that are going to fail and need a root canal or pulled and get a bridge. All that money paid for those two crowns is going to be wasted one that tooth fails. Why would they do that? Is it just to keep getting money from their customers? This is so unacceptable!

The consultation was free because I don't have dental insurance and they also will set you up a payment plan if you can't pay all at once!! The whole staff is very wonderful, polite, understanding, and very caring!! They made me feel very comfortable from start to finish!! Even all my questions were answered that I even felt mentally satisfied with the whole visit! I left Aspen Dental with a smile on my face!! I give this place 100/100 💫 The Staff: •Professional •Caring •Gentle •Staff worked together as a team •Organized •Very Knowledgeable Praise God for the wonderful staff here at Aspen Dental 💖