Dentist in Acton, MA
Monday
8:00 AM – 5:00 PM
Tuesday
Closed
Wednesday
Closed
Thursday
8:00 AM – 5:00 PM
Friday
Closed
Saturday
Closed
Sunday
Closed
Address
60 Great Rd, Acton, MA 01720
Phone
(978) 635-1000
Website
www.actonpediatricdental.com
Crazy people at the desk will yell at you when they can't figure out how to fill out the insurance claim forms. The dentist, in my opinion, is ok but "not nice" to the nice albeit incompetent assistants, I gather from my daughter. It seems that only the mean ones survive him. My kids are happier in Concord.
My daughter's braces came off. He did a nice job but my super sensitive daughter has not been happy with the way she had been treated. It's been unpleasant dealing with the two crazy desk persons over the last few years.
August 24, 2022
Dr. Lee has always been patient, thorough, and excellent at explaining everything. The staff there is so sweet and gentle as well. Our kids look forward to going to the dentist every time!
November 21, 2022
We have been the royal customer of this dental office. My two children have been with the office since they were born. However, we got charged with $50. 75 "broken appointment fee" when we brought my daughter for a cleaning service on June 9 2022. We were very surprised. We never received any bills for the broken appointments. We still paid this $50. 75 at the office but we asked them to send us the list of broken appointment they claimed. A few days later we received the printout of the office appointment journal. It listed 14 "broken appointments" my two children had for the past 9 years.
The latest one was on Nov 2021. We do not recall we had so many broken appointments. We did have rescheduled a couple of appointments that we called well ahead of the time. We might have one or at most two missed appointments. However they never told us we had to pay a fee, nor did we receive any bills for the fee. All of sudden after more than a year they asked us to pay $50. 75. It is not even $50 which is the rule they told us for the missed appointment. On the other hand, we did receive a bill of $50. 75 for my daughter's dental cleaning service in May this year.
We have two dental insurances. In the past, they always get the full reimbursement from the two dental insurances. We did not pay the $50. 75 bill yet and thought the office is still in the process of getting the money from the dental insurance. All of sudden, this $50. 75 broken appointment fee. We are puzzled. What is going on with this office? We are going to reach out to Dr. Lee to clarify the issues.
June 23, 2022
We love Dr Lee and Brianna! My almost 5yo and 2. 5yo have been coming in every 6 months since they were 12mo… it’s always been a great experience. They are so kind, patient, and caring with our children. Very thorough and thoughtful care always.
Both kids actually look forward to their appointments! They love the sunglasses during the cleanings and the prize bags at the end :) We have also never had any difficulties with scheduling or changing appointments. I’ve always had great experiences. As a pediatric nurse practitioner and mom myself, I highly recommend Dr Lee and his team!
July 13, 2023
60 Great Rd, Acton, MA 01720
Address
60 Great Rd, Acton, MA 01720
Phone
(978) 635-1000
Website
http://www.actonpediatricdental.com/
Make an appointment now and experience the difference.
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