Whiteside County Health Department

audrey jamison

This place has been great for my children! They are so nice to them and interact very well with them. That being said, this place could really use organization. I called in February to book an appointment for my husband and I, and it was scheduled for July. I made it clear that my husband and I, while we have a great family, don't have available sitters all the time so if our kids can't come back with us to let me know so I can find someone for my kids.

I got there today and was told my kids would not be allowed to come back with me and that they couldn't take my husband first then me. This was a waste of gas and time. They need to make it obvious that kids can't go back with their parents.

July 3, 2024

Grace Cano

I am extremely disappointed after my most recent visit. I have come here multiple times in the past for physicals, immunizations and tests. I have never had a bad experience until today. I needed to get a work physical for my new job. The receptionist was fine and the nurses that I interacted with were nice.

The doctor however was terrible. Shortly after he came in he asked me if I ever though of losing weight. To be clear I know I am overweight and I I have been most of my life so this is not something I haven't heard before. And I know that losing weight would improve my overall health. However my parents, husband and I have started tracking calories and working hard to lose weight that we all need to get rid of.

When I told him that we are doing a calorie deficit he lectured me about how those don't work and I should come see him when I get tired of it so we can talk about a medical fix. (I'm assuming he meant medication or surgery) He repeatedly brought this up for the rest of the appointment. I left with my heart racing and cried in the car on the way home because of how he treated me. Doctors like this are the main reason I avoid seeing a doctor unless I absolutely have to and I know many others feel the same way.

July 29, 2024

mike watts

Called in for moderately severe tooth extraction. Got me in right away to be treated with the script sent to the pharmacy. Set out for another 12 days and called them for another appointment and everything seemed good. Wow Only to have someone call later that afternoon. Mr.

Watts you can't be seen without payment upfront. Paid it up; to only arrive at my appointment the next day with even more of a hassle. Mr Watts you need to when you leave here make a payment it doesn't have to be in full. That'll only be if you have to see us again for something else. Good people think alike don't they?

September 19, 2024

Alex Bledsoe

I would like the email address to this clinic, please? My patience is stil here, but it is wearing thin. IF I lose the tooth, I WILL be gettinga lawyer. I went there last month about a blackened tooth and what the dentist told me was to brush more. I would love and appreciate so much to know the brand of toothpaste that reverses the incipient caries of the tooth. PLEASE do contact me!!

February 24, 2025