Dentist in Webster, MA
Address
70 Worcester Rd Ste 120, Webster, MA 01570
Phone
(508) 640-6040
Website
www.webstersmilesma.com
Very professional and friendly staff with a calming effect. They explained procedures throughout the visit to my son who is on the autism spectrum. I recommend Webster Smiles to anyone looking for a dentist; especially individuals with developmental disabilities.
November 14, 2023
I have been going to this dentist office for the last eight years. I have never had a problem with their team until recently just with waiting long periods of time . But this time around with the last 6 months has been horrible New dentist. They have all been fully aware that I have anxiety and my pain level and the way I metabolize medication’s . But the current dentist that I seen with the last six months truly has bad bedside manners when it comes to patients that have anxiety and teeth sensitivity.
I had my experience la but this was horrible dealing with this particular new dentist who he only Indian female in the office that I recall . After my last experience, I straight up, told that Dentist said I will never come back here again, lay in the chair in tears. Two appointments within that a 3 week time timeframe she did unnecessary work verified by another Dentist , she drilled down two of my teeth that didn’t need to be drilled down in order to accommodate a temporary crown that broke in pierced after 3 days , lied to my face that she wasn’t drilling them , She was polishing them when her hygienist said that she in fact was drilling them down. Her demeanor was off and wrong. Having anxiety And in pain and being told that I’m overreacting and I should be in pain is Baffling to me.
Then I received a letter for my “inappropriate behavior “ and lateness. 🤣😂 that name tooth it’s been two 3 months and the permanent crown has a huge hole in the center where it was weakened.
July 24, 2024
I have been a long-time patron of this dental clinic and I must say, it never disappoints. The inside area is always clean, and even though the kids' play area is under construction, the upfront staff more than makes up for it with their friendly and professional demeanor. The hygienists and dentists are phenomenal at their job, always taking care to be gentle and thorough. I never have to wait long as they always take me in early.
Despite living in Worcester, I still make the journey to Webster to visit this clinic as their service is second to none. I strongly recommend it to anyone looking for exceptional dental care.
April 16, 2024
The level of unprofessionalism is egregious. Anybody reading this review hopefully understands what they are getting into and as the patient you do not come first. My child and I had an appt for a cleaning the office called the day before the appt to request previous dental records which is fine but short notice. Then they called the day of the appt 1 hour before asking for my records. Otherwise, the appt would be cancelled. Mind you they said absolutely nothing about records when the appt was scheduled.
Fast forward my child had an appt for a filling on October 28th. I had to call on the 27th to confirm the appt otherwise they would cancel. On the 28th 1 hour prior to the appt they said they had to reschedule. It was rescheduled for December 5th which was a long wait. Once again, I had to call to confirm the appt which is not a problem. Two hours later they called and asked if I could come in earlier this was not the first time they called to ask if the patient could come in earlier for another appt.
Once again, the patient has to accommodate them. I agreed and traveled there on the 5th, and they were closed. I was completely inconvenienced there was no courtesy call to let me know they would not be open nor was there a courtesy call the next day to reschedule.
December 8, 2024
70 Worcester Rd Ste 120, Webster, MA 01570
Address
70 Worcester Rd Ste 120, Webster, MA 01570
Phone
(508) 640-6040
Website
https://www.webstersmilesma.com/
Make an appointment now and experience the difference.
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