Troy Family Dental

Troy Family Dental (606) is the heart of dental care for our family of four. Dr. Carter and her team excel at making everyone—from my 5-year-old to my 70-year-old mom—feel at home. My son’s first cavity filling was handled with such patience, using kid-friendly terms that turned his nerves into curiosity. For my mom, they’re gentle with her sensitive gums and take extra time to explain her denture adjustments.

The hygienists are thorough but kind, and the office has a cozy waiting area with books and toys to keep little ones busy. They offer weekend appointments, which is a lifesaver for our busy schedules, and insurance is processed without a hitch. It’s more than a clinic—it’s a place that cares about our whole family’s smiles.

July 30, 2025

R G

Where do I start. Honestly I am shocked they are still in business. Years ago my wife and I went to Boatman not knowing that he has the nickname the “root canal king”. First time I went. I was told I needed three root canals. I trusted him. Had them done. Even with both my wife and I having the best dental insurance, I had to pay a ton of money out of pocket. Later found out they were billing both our insurances for the same work and billing me too.

Their pricing was three times as much as everyone else. One of the crowns he installed was ground down so much that it had the gold underlayment showing through. As soon as I got in my car I saw it and went back in. Boatman’s daughter was rudely arguing with me that because it was a molar tooth this is normal. No way this was normal. After 15 minutes of back and forth, Boatman got involved and ordered a new one. I didn’t know any better and went back a second time. Told me I needed three more root canals. This time I declined and went to another dentist.

I had exrays done by the second dentist and told nothing was wrong with any of my teeth!!! My wife has the same experience with shoddy work and extremely high pricing. She also was tried to be sold multiple root canals that were not needed. We stopped going. An ex employee told us that he even hired a company to do great reviews to cover up the bad ones. I would strongly recommend you get a second opinion on any work if you don’t trust the real reviews. I would also look at what you are being charged and what is being billed to your insurance.

April 27, 2025

Jenna Tune

Troy family dental has very friendly and wonderful staff and doctors. Office is clean and they have a lot of very fancy scanners and equipment, but it appears they passed that expense onto their patients. I gave them 2 stars only because they are the most expensive dentist I’ve ever been to. They scare you by having you look under a microscope at the bacteria in your mouth, then try to sell you a $1,700 cleaning treatment that consists of about 2 visits. I was told I needed 2 root canals, each being $5,000 each. A different dentist quoted about $400 w/insurance per root canals.

A tooth pulled - $350…after insurance. My last dentist charged $40 after insurance. My proposed bill was around $14,000…INSANE. That’s for 2 root canals and a full cleaning treatment. Idk how anybody can afford that. And that’s not all I needed, just the most important stuff.

I really like the office and would have stayed if they had reasonable prices for treatment. I’d have to take out a separate mortgage to afford this dentist. If you’re rich, this may be the dentist for you. If you already struggle out here in the real world, like me, look elsewhere for treatment. Don’t even waste your time.

July 2, 2025

Jessica Wodochek

Today was my first time at Troy Family Dental. I was referred there by my boyfriend.. and I am so happy I was! The staff was so amazing. I was really insecure about my situation, and I did not feel judged at all. Educated me on the causes and future prevention. I felt so comfortable there, was definitely the right decision. I can not wait to get my work done and get back on the right track.

June 19, 2025