Sunflower Dental Group

Jeff Lantigua

Has never let me down. Great staff, all professionals and friendly. Amazing office, easily accessible. Have been coming for years and never plan on stopping..

October 28, 2024

Azalea

The receptionist is a nightmare! My son couldn't make the appointment because of his sickness, so I called to cancel. He threatened us to be out of service if I did it again. Who would expect a child to be sick before the appointment? One day we had a visit, and we had been waiting in the office for over 35 minutes; I asked why it took so long to wait every time we here, and he responded that I could come another time; we had been waiting for over 40 minutes after rush hour traffic! No explanation, and answered with such a terrible attitude! The latest experience is the worst; I reported to the doctor my bad experience with him during the latest visit, and he overheard me and started yelling at me, "What is wrong with you?" and threatened to call the police. Even when we left the office, we met him in the parking lot; he chased me in the car and kept yelling at me.

. . I got a headache afterward; I should have called the police! That is a manic!

March 17, 2023

Brittany Ciaccio

Dr. J and her team are all amazing! My family and I have been going to them since 2017. She is always gentle, caring, and professional. I highly recommend her!

January 11, 2024

Robin Gwak

I don’t normally leave reviews online, but what I experienced today was beyond unprofessional to the point of cruelty. I went in with my mother for our annual dental check up/routine cleaning at 1 pm. My nurse Paula was very sweet; after she took my X-rays, I waited for the dentist/hygienist, who was a middle-aged Korean lady (I don’t know her name, so I’ll be referring to her simply as Doctor X). Dr X checked my mouth, told me that I had no cavities, and then she began scaling my teeth. Let me just say this first—I have sat through countless dental cleanings and medical procedures throughout my life. I have 7 tattoos and 7 piercings—I mention this because I KNOW my pain tolerance is good, and that no routine cleaning has EVER hurt as bad as this one did. She went at my teeth so hard that I could barely breathe from the pain; my hands were gripping my clothes, my face was scrunched, and I was tearing up. She mentioned offhand to the nurse that “I was bleeding a lot”, grabbed an extra paper towel to wipe the hook, but didn’t stop or ask me if I was alright. There is NO way she did not know I was in severe pain, but she continued to scrape away at my teeth as if my gums had personally offended her. She asked me if I flossed every day, and I honestly can’t even remember how I responded (I was so stressed out and trying not to cry); but she just told me to “floss more” and kept going. I might not floss as often as I should, but my daily dental routine has been the same for years, and never have I EVER 1) bled so much from cleaning, and 2) been in so much pain I could barely drive my mom and I home afterwards. When it was finally over she told me to rinse—she mentioned that I had bled a lot and there might be some blood in my spit. I rinsed, and when I spat it out it was RED.

And it didn’t hit me until after, but when she brushed/polished my teeth she skipped my top teeth and only did the bottom of my mouth. She finished up, left in a hurry and began treating my mom. I went back to the reception area to wait for my mother; my mouth was burning and I was still shaking, but in my mind I blamed myself for what had happened—maybe I had eaten something that made my gums more sensitive. Maybe I hadn’t flossed enough. Maybe I was crazy. I was texting my friends to see if they had ever experienced this, and they all told me that this was NOT normal and that I should say something. When my mother came out and we went to the car, I burst into tears and told her what happened. That was when I got some interesting context that explained everything—apparently Dr X was complaining to my mom about how she was late and needed to pick up her kid, that she was in a rush and needed to leave. In other words, because she was annoyed and in such a hurry, this woman SPEEDRAN my teeth so she could get to my mom faster and leave. Again, I am not someone with a low pain tolerance. I rarely complain or cry (in this case, I wish I had). But I cried on and off for four hours straight upon coming home because of 1) how excruciating this cleaning was, and 2) her callous attitude and disregard for my comfort. I tried brushing my teeth ten minutes ago as gently as possible, and had to stop because it hurt too much.

I cried, again. I spat out blood, again. This was so unprofessional and honestly borderline traumatic. I was shaking for hours. I am still in shock. My shoulder and neck muscles are sore from how tense I was in that chair. Dr X if you see this, I’m not angry or writing this out of spite. I have nothing but the utmost respect for our healthcare workers, and understand that life can be extremely stressful. I’ve been coming to Sunflower Dental for a while now and have had nothing but great experiences thus far. The reason I’m writing this is because, while you couldn’t do me the courtesy of a simple “are you okay”, I feel I have a responsibility to tell you how you made me feel. If I don’t say anything I fear you’ll keep treating your patients like this, and the last thing I want is for someone to go through what I did today.

January 3, 2024