Smile Center

About

Smile Center in Raleigh, NC, is a long-standing dental practice committed to providing comprehensive and compassionate dental care. Led by Dr. Michael Jones, the clinic offers a wide range of services, including general, cosmetic, and restorative dentistry. They focus on creating a comfortable and welcoming environment, utilizing modern techniques and a patient-centric approach to help individuals achieve and maintain optimal oral health and a confident smile.

Hours

Monday

8:00 AM – 5:00 PM

Tuesday

8:00 AM – 5:00 PM

Wednesday

9:00 AM – 5:00 PM

Thursday

9:30 AM – 5:30 PM

Friday

Closed

Saturday

Closed

Sunday

Closed

Quick Info

Address

5613 Duraleigh Rd STE 121, Raleigh, NC 27612

Phone

(919) 835-1710

Website

www.rtpdentist.com

Get Directions

From the business

Identifies as women-owned

Service options

Language assistance

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Offerings

Cosmetic dentistry
Sedation dentistry

Amenities

Gender-neutral toilets
Toilet

Crowd

LGBTQ+ friendly

Planning

Appointment required
Appointments recommended

Payments

Credit cards
Debit cards
NFC mobile payments
Payment plans
Credit cards

Offerings

Teeth whitening
Emergency services

Planning

Accepts new patients

Payments

Cash only

Not for display

Mask required
Staff get temperature checks
Staff required to disinfect surfaces between visits
Staff wear masks
Temperature check required

Detailed Introduction

Smile Center, located at 5613 Duraleigh Rd STE 121, Raleigh, NC 27612, is a well-established dental clinic that has been proudly serving the Raleigh community for decades, with a focus on patient comfort and high-quality care. The practice is led by Dr. Michael Jones, a homegrown North Carolina dentist with extensive training and certifications in various dental procedures, including sedation dentistry and implant dentistry. His dedication to continuous education and his team's commitment to patient well-being are frequently highlighted in patient testimonials. The clinic offers a comprehensive array of dental services designed to address diverse oral health needs. These services typically include general dentistry procedures such as routine cleanings, examinations, and fillings. Beyond general care, Smile Center excels in cosmetic dentistry, offering treatments like teeth whitening, veneers, and one-day crowns to enhance smiles. For patients with missing teeth, they provide restorative options such as dental implants and dentures. They also cater to emergency dental needs, ensuring prompt care when unexpected issues arise. A notable aspect of their practice is their emphasis on creating a comfortable experience, particularly for patients with dental anxiety, often incorporating sedation dentistry to help individuals overcome their fears and receive necessary treatment. Patient testimonials consistently praise the friendly, compassionate, and professional staff. Many patients highlight the welcoming atmosphere, the thorough explanations of procedures, and the gentle touch of the dental team, which helps alleviate apprehension. The clinic is also noted for its adherence to safety protocols and its commitment to making patients feel like "family."

Photos

Patient Reviews

3.9 out of 5

Renee Oakley

I had the absolute best experience at this location! Everyone there, the Dr., his assistant, the lab tech, and the front desk ladies, were all fantastic! They all made me feel at ease, and took great care of me! I cannot recommend them enough!

June 11, 2025

Bertha Williams

Dr. Matthew is very nice and calm me down when I have to have dental work done. Everything in the office is always welcoming with a smile. Lilia kept me calm while Dr. Matthew filled my tooth today. Outstanding office personnel.

May 20, 2025

Janel Williams

My husband visited the Smile Center in Raleigh today as a prospective patient. His previous dentist, who he had been seeing for decades, recently went out of network with his insurance, so he was looking for a new dentist. He wanted to check out the Smile Center since they were in-network and planned to tour the office and ask a few questions about insurance and copays—basic inquiries any first-time patient would have. Unfortunately, his experience today was awful.

The receptionist he spoke to was incredibly condescending and rude. Not only did she neglect to answer his questions, she made him feel stupid for even asking them in the first place. She had a terrible attitude, a nasty expression, and showed complete disrespect not only toward my husband as a potential customer but also toward her coworker, who she was equally rude to. We tried calling back to get the receptionist's name for this review, but they claimed they were "uncomfortable" giving out that information.

It was a middle-aged white woman with blonde hair at the front desk—an absolute nightmare to deal with. After reading the terrible reviews online, our experience only confirmed what we had already suspected. Smile Center does not value its patients, we will never do business them and we would not recommend this place to ANYONE.

March 26, 2025

Tracy Roberson

Overall, pleased with the experience. Initially went for a consultation to figure out options for crowns and bridge work. I need more specialized treatment than what a general dentist can do. Since they are in-network I decided to start with my crowns (2). So far so good I will go back in a few weeks to get my permanent crowns placed.

The bridge treatment plan will be more difficult- wait and see. Everyone was very pleasant and professional. The music was relaxing also.

May 7, 2025