Sawgrass Mills Mall Dental, P.A.dentist in Sunrise, FL

Abhishek Shrivastava

I had an extremely disappointing and frustrating experience at this dental office. From the moment I walked in, the staff was shockingly rude, dismissive, and unprofessional. It was clear they lacked the training and qualifications to provide proper patient care. There was no sense of compassion, courtesy, or respect — just a cold, rushed, and uncomfortable environment. To make matters worse, they attempted to pressure me into accepting several unnecessary procedures and treatments that were clearly not medically required.

It felt more like a sales pitch than a healthcare visit. Their priority seems to be maximizing profit, not the well-being of their patients. I later consulted with another dentist who confirmed that none of the suggested treatments were needed at all. After reading other reviews, I now see that my experience was not unique. Many people have had similar complaints, and I strongly believe those reviews are accurate.

I truly regret not doing more research before visiting. Please do yourself a favor and stay far away from this facility. There are many other dental practices out there that will treat you with the honesty, professionalism, and respect every patient deserves.

April 4, 2025

Jay Dotel

Terrible experience. I had a 9:00 AM appointment, but the clinic was completely closed when I arrived. The person with the key didn’t show up until 9:20 AM—completely unprofessional. The office itself was disorganized and messy, with staff running around with no structure.

Worst of all, workers on their cell phone, even while they had patients in front of them. It felt chaotic and careless, especially for a place that treats children. I do not recommend this dental office to anyone.

May 10, 2025

Danni Lopez

I don’t usually write reviews, but I feel morally obligated to warn others about this dental office. This was, without a doubt, the most unprofessional, disrespectful, and dishonest experience I’ve ever had in any healthcare setting. Let’s start with the staff—rude, dismissive, and completely unbothered by the fact that I had to wait over an hour past my scheduled appointment time (and I arrived 15 minutes early!). Not a single apology or update—just indifference and attitude from the front desk. Now for the scam: they tried to upcharge me for a “deep cleaning” that I absolutely did not need. I take excellent care of my teeth and get compliments on them regularly—from friends, family, and even other dentists.

In fact, this very office did my cleaning just six months ago and said everything was perfect. Now suddenly, I need an expensive deep cleaning? Completely unethical and predatory. The person who took my X-rays seemed completely untrained, and the entire experience felt rushed, sloppy, and unprofessional. It honestly made me question whether she was even qualified to be doing the job. This place is a disgrace to the dental profession, and I strongly believe their practices need to be investigated. I will be reporting them to the dental board and encouraging others to do the same.

The way they treat patients and attempt to exploit them financially is unacceptable. They should be shut down. There are plenty of honest, professional dental offices out there. Avoid this one at all costs.

April 18, 2025

rebecca godoy

This was one of the most frustrating and unprofessional experiences I’ve had at a dental office. From the start, the front desk staff failed to provide the necessary paperwork—I had to ask for it myself. No one verified our insurance coverage in advance, which led to us waiting over two hours without any treatment being done. We were told insurance would only cover part of one of the two procedures, but instead of proceeding with the covered one, the manager refused to move forward unless we did both procedures together—which made no sense and wasted our time.

To make things worse, we were asked to leave the exam room because they had no available rooms, and they suggested we discuss private patient matters in the waiting area in front of others. That is a serious breach of patient privacy. Sandy, in particular, was extremely rude and unprofessional throughout the entire visit. Her tone and attitude made an already stressful situation worse.

This office showed a complete lack of communication, professionalism, and respect for patients. I would not recommend this place to anyone.

July 14, 2025