Salem Family Health Center - Professional dental clinic exterior with modern facilities

Salem Family Health Center

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2.9 (129 reviews)

Hospital in Salem, MA

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About

Salem Family Health Center is a community-based health center in Salem, Massachusetts, that is part of North Shore Community Health. It offers comprehensive and patient-centered primary care services for the entire family, regardless of a person's insurance or ability to pay. Services include family medicine, behavioral health, dental services, and various other health programs.

Hours

Monday

8:30 AM – 7:30 PM

Tuesday

8:30 AM – 5:00 PM

Wednesday

8:30 AM – 7:30 PM

Thursday

8:30 AM – 5:00 PM

Friday

8:30 AM – 5:00 PM

Saturday

8:30 AM – 1:00 PM

Sunday

Closed

Quick Info

Address

47 Congress St, Salem, MA 01970

Phone

(978) 744-8388

Website

www.nschi.org

Detailed Introduction

Salem Family Health Center is a multi-service, community-based clinic that is a part of North Shore Community Health (NSCH). Located at 47 Congress St, Salem, MA, it serves as the largest and highest-volume site for NSCH, providing comprehensive, accessible, and affordable primary care to over 13,000 patients in the North Shore, Cape Ann, and surrounding areas. The center operates on the principle of patient-centered care and is a Federally Qualified Health Center (FQHC). The clinic offers a wide array of services designed to meet the needs of the entire family. Key offerings include family medicine, women's health, behavioral health care, dental services, and an office-based opioid treatment program (OBOT). The team consists of a diverse group of licensed professionals, including physicians, nurse practitioners, social workers, and dentists, who work collaboratively to provide integrated care for physical, mental, and substance-use-related needs. Salem Family Health Center is committed to fostering health equity and ensuring that everyone in the community has access to extraordinary care, regardless of their financial situation or insurance status.

Photos

Salem Family Health Center
Salem Family Health Center
Salem Family Health Center

Patient Reviews

2.9 out of 5
Earle Laro

Earle Laro

This is the best Family Health Center I have ever been to. I have been coming back here for over a decade. I love the doctors, the nurses, the staff on all 3 floors. I especially love the great people on the 2nd floor. Jennifer Fisher is the best dentist I have ever been to in my life, and I have been to countless dentists.

I will be coming here 'til the day I die. These people are super professional, super nice and I wouldn't change a thing. Keep up the incredible work Salem Family Health Center. Once again, a special Shout Out to the best dentist I ever had, Jennifer Fisher!

March 15, 2024

Sheryl Lambert

Sheryl Lambert

Horrible medical team. They never return calls and if you need a prior authorization - forget it! Very incompetent staff. I’d avoid at all cost!!

May 14, 2025

Eriselda Pelari

Eriselda Pelari

I have three months that i am calling for new patients appointments, people are telling over the phone that I have to call nexts month. I have to take private dental insurance now

April 7, 2025

Vilannie

Vilannie

This place genuinely sucks. I checked in and they had me waiting 30 minutes (after my appointment) like I don’t have places to be just to tell me they never checked me in. On top of that the third floor lacks so much professionalism. It’s as if they hired whoever to do the job and that’s not okay.

I read the reviews when my mom switched me and was definitely fishy abt this place but first appointment went okay unfortunately the second apportionment (today) was terrible. Wasted my time, didn’t know what they were doing, didn’t even give me the right paperwork I needed to do lab work I ended up just leaving since these people have no idea what they are doing and I don’t want my blood taken if they are most likely gonna mess it up. EDIT- MY SISTER CONFIDENTIAL APPOINTMENT WAS NOT PRIVATE SO IF YOU ARE TRYING TO MAKE CONFIDENTIAL APPOINTMENTS THIS IS NOT THE PLACE TO GO AS THEY CLEARLY DONT FOLLOW THE RULES.

December 16, 2024

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Our Location

Salem Family Health Center

47 Congress St, Salem, MA 01970

Contact Information

Address

47 Congress St, Salem, MA 01970

Phone

(978) 744-8388

Website

http://www.nschi.org/

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