Salem Family Dental

michael Mike

not happy with this office at all. Back in october of 2019 I went for a cleaning. I filled out a new patient form. one of the questions was "have you ever had a joint replacement?" i answered yes. Turned in the paperwork and a few minutes later i was in the chair having xrays done. A few minutes later I am asked if i was medicated. Medicated for what I said? I was asked If i took antibiotics for todays visit. ??? i was told because I had a hip replacement done 12 years earlier i needed to be medicated.

It was explained to me after the xrays were taken. So I called my doctor asking if he would write a script for me. He asked me if i was sick. i said no i'm having my teeth cleaned. he then read me some information stating it wasnt necessary. he would not write a script. If the office had informed me about being medicated when i turned in the paperwork i would have left right then and there. .

I feel i was deceived by this office. I may not have known about being medicated but i think every person that works in the office should be educated when dealing with patients. Even the young girl who answers the phones and gives out paperwork, I being charged $68 for the visit which i am not paying. its not about the money. Its about the lack of professionalism on their part.

September 29, 2020

Colleen Dogil

My family and I have been seeing this dentist for over 25 years. On the day of my appointment a year ago they accepted my insurance. Gave me my cleaning and had X-rays done. Then last week I get a call saying I owe the dentist office 300 dollars. Because my dental didn’t go active till November and my parents insurance kicked me off in September even though I didn’t turn 26 till October.

They accepted my insurance during the appointment and upsold because I was told it was covered. Now I have an outstanding bill. Even though we’ve been long time customers this situation will have me looking elsewhere. Unprofessional to run a business like this.

July 26, 2021

Sandra

I'm beyond grateful, I went on Google and looked for the best dentist in my area. After looking I noticed this place had 5 stars, and boy were they right! I love it here! After the experience I had, I made an appointment for my son. . .

he suffers from anxiety when it comes to the dentist but after his visit that anxiety melted away. The dental assistant was so patient and walked him through every little thing she was going to do. When we got in the car, he said he loves it there and never wants to go elsewhere. I was so glad that my son would no longer have a fear of going to the dentist, and I can only thank Salem Family Dental!!! A++

March 22, 2018

Devin Jackson

I’m very disgusted, and disappointed. Patricia the hygienist, had a very terrible attitude. I overheard her belittling one of her own co-workers. I could hear thru the door all of the unpleasant and unprofessional things she was saying. I can’t believe she isn’t fired. She was bringing up her coworkers family members.

January 4, 2023