Premier Smiles

About

Premier Smiles of Charlotte, NC, led by Dr. Marcus Jean, is a modern family dentistry clinic offering comprehensive dental services. They focus on personalized, comfortable care using advanced technology for a wide range of treatments, from preventive care and cosmetic dentistry to restorative procedures and emergency services.

Hours

Monday

8:00 AM – 4:00 PM

Tuesday

8:00 AM – 4:00 PM

Wednesday

8:00 AM – 4:00 PM

Thursday

8:00 AM – 4:00 PM

Friday

Closed

Saturday

Closed

Sunday

Closed

Quick Info

Address

2303 W Morehead St #103, Charlotte, NC 28208

Phone

(704) 817-8728

Website

www.premiersmilesnc.com

Get Directions

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Amenities

Toilet

Planning

Appointments recommended

Payments

Credit cards
Debit cards
NFC mobile payments
Credit cards

Planning

Accepts new patients

Payments

Cash only

Detailed Introduction

Premier Smiles of Charlotte, NC, located at 2303 W Morehead St #103, Charlotte, NC 28208, is a comprehensive dental clinic under the leadership of Dr. Marcus Jean. The clinic is dedicated to providing modern family dentistry with a strong emphasis on patient comfort and utilizing advanced technology. Their services encompass a broad spectrum of dental care, including: Preventive Dentistry: This includes routine cleanings and hygiene, digital X-rays for detailed imaging with minimal radiation, fluoride treatments, periodontal care for gum health, and oral cancer screenings. They also offer custom sports guards. restorative dentistry: Premier Smiles helps restore smiles with solutions like tooth-colored composite fillings, custom porcelain crowns, durable bridges for missing teeth, gentle root canal therapy, and full and partial dentures. They also offer inlays and onlays. cosmetic dentistry: While specific cosmetic services are not explicitly detailed beyond general mention, their focus on "transforming smiles" suggests treatments aimed at enhancing the aesthetic appeal of teeth. dental implants: They provide solutions for missing teeth using dental implants, which are a modern standard for tooth replacement. Extractions and Oral Surgery: The clinic offers services for tooth extractions and general oral surgery needs. Emergency Dentistry: Premier Smiles is committed to providing prompt care for dental emergencies, offering same-day appointments for urgent cases like severe tooth pain, broken teeth, or lost fillings. Premier Smiles emphasizes a patient-focused approach, ensuring a comfortable and exceptional experience. Dr. Jean is noted for combining advanced technology with compassion, staying at the forefront of dental innovations with over 50 hours of continuing education yearly. The clinic also offers a "Premier Membership Plan" as an alternative to traditional dental insurance, which includes two professional cleanings, two regular exams, necessary X-rays, one emergency exam, and 15%-40% off additional services. Patient testimonials often highlight the friendly and professional staff, comfortable environment, and effective results.

Photos

Meet Our Team

Our experienced dental professionals are dedicated to providing you with the highest quality care.

Dr. Marcus Jean, DDS

Dentistry

Patient Reviews

4.7 out of 5

Joneesha Harris

I had a good experience during my first visit with Dr. Jean and the staff. Everyone was pleasant and Dr. Jean answered all my questions.

It was easy to set an appointment with the amount of availability and the promptness of the staff answering the phones. I also liked how they explained the out of pocket cost so that there will be no surprises. I would recommend this dentist if your looking for a welcoming and personable experience.

February 17, 2025

mel lee

I have been a patient at Premier Smiles for over two years, and my usual hygienist, Helen, is fantastic. The front desk staff, Helen, and the attending dentist have always been amazing! My appointment was scheduled for 12:00 pm. So why the one-star review? Today, my hygienist was switched to Tonya without any prior notice. My routine cleaning with her turned out to be the most painful dental experience of my life.

She caused excessive gum bleeding and extreme tooth sensitivity. The discomfort was so unbearable that I had to ask her to stop and requested to speak with the attending dentist. For context, I have no cavities, fillings, or other dental work that would typically cause sensitivity. This was a standard cleaning, and I know what to expect from these visits.

Unfortunately, the dentist was in surgery, so I spoke with the front desk staff. They informed me that Tonya is a temporary hygienist on a short-term contract and is new to Premier Smiles. This experience was deeply disappointing, and I hope the office takes steps to ensure better communication and quality control when bringing in temporary staff.

April 2, 2025

Tracy Robinson

Today was a great day. I came back for my second visit. I had a couple of fillings and a tooth fixed. Dr. Jean was very careful and made sure i was comfortable. Maria, his dental assistant is so very kind. She helped take great care of me while I was there.

They make sure you are at ease and well adjusted. Thank you to the front desk staff as well for all the information and your support. Premier Smile doesn't just do this for the money. They truly care about and look out for their patients. Until I return, take care. 😊👍🏾

May 6, 2025

Shan Moorer

HORRIBLE SERVICE !!!! I went there for a dental cleaning and to establish care . My first visit was unorganized but I wanted to new retainer and I already paid the deposit for it. After getting my teeth scanned for a new retainer ( which takes 2 weeks in most cases ) I noticed it has been a over a month and no one called me so I called the dentist office and no one seem to know which labs the scans have been sent to. After having to physically go to the office & demanding a refund they claimed it was delivered but no one knew where it was at .

I just wanted to cut ties with this dentist office and never see them again & get my refund but here I am now writing this warning because I am month out and still have not received my refund ! & no one seems to know what going on with my refund . Now I have no choice but to take legal action at this point.

July 3, 2025