Premier Dental Clinic

Carolyn Williams

Premier is the only dentist office that allows walk ins, I always get great service but yesterday really solidified how great they are. I took my 4 year old and the dentist himself was so great with him. He was attentive, patient and really made him comfortable. My baby sat in the chair and allowed the dentist to do what he needed to do with no problems.

March 29, 2025

Kayla Romo

I will be looking for a different dentist for my family. I have been receiving calls and text messages stating someone in my family needs dental work done. But when I call them, everyone in my family is fine and does not need any dental work done.

When asked why i keep receiving phone calls for unnecessary dental procedures, i am told that they pulled up the wrong account or they have old call logs that they are using. This has been going on for 2 months now.

June 11, 2025

I am Her

If I can give Dr. Yoosuk Ko Z. . . 2 stars I would and the assistant that was in the room with him 0 stars wasn’t any better the flusher didn't work he had to tell her to use one at a time I was trying to stop from choking on teeth fragments and saliva and whatever they were spraying in my mouth. I’ve been in pain for four days. And I called today and told the they said I need to wait till Monday for an appointment or go to the ER. . He started off so nice but then the procedure took place and he rushed it. I am not sure if it was because I took up a lot of time with different questions 😔 The way he threw the numbing medicine in mouth i didn't appreciate it. They told me two different things when it came to my payment which took longer cause they had to explain everything to me.

At this point I didn't say anything I wanted my extraction done. He had to numb me twice. he even cracked my bone and gave me a crazy excuse like it’s possible during this type or procedure, he cut my mouth up so bad I was scared it wasn't going to heal correctly I am bruised in the inside of my mouth. I wasn’t give no care instructions which the terrible assistant was supposed to give to me. The write me a prescription for meds I clearly have an allergy too… it was simply terrible I got my teeth removed Monday it’s Friday night and I’m still in pain. . this is not my first time going to this place the other times my experience was great the older lady dentist have done my teeth and my kids she gentle and she cares. . but this visit, this time omggggggggg…. . I wish I never went here and he works very quickly he rushed I believe it’s infected so I will be going to the ER in the AM! Please stay away he doesn’t care and he’s not considering his patients if you need an oral surgery please please please do not go to him find another dentist… he’s going to seriously hurt somebody.

I would say this it could have been about time management. . . Even my cavities he filled the fillings are falling out not much but some. . But yeah I'm not going back . . . Even the receptionists are rude The only caring one is the heavier one I wish I knew her name

June 7, 2025

DERYA DD

I went there for pain and Deep cleaning. Disappointed Experience I recently visited this dental office for a deep cleaning and was left quite dissatisfied with the overall experience. The equipment used appeared outdated, which raised concerns about the effectiveness and comfort of the procedure. Modern dental practices often utilize advanced tools like ultrasonic scalers to enhance patient comfort and treatment efficiency. The numbing process was particularly uncomfortable.

The needle used for anesthesia was larger than expected, causing significant discomfort. Many contemporary dental clinics employ techniques such as topical anesthetics or devices like the AZDENT Dental Painless Oral Local Anesthesia Device to minimize pain during injections. Communication was another area of concern. Despite expressing my discomfort and concerns during the procedure, the dental staff seemed dismissive and did not adequately address my issues. Effective patient-dentist communication is crucial for a comfortable and successful dental experience.

Overall, the combination of outdated equipment, painful numbing techniques, and lack of attentive communication made this a regrettable visit. I hope the clinic considers updating their equipment and improving patient interaction protocols to enhance future patient experiences. If you’re seeking dental practices that prioritize patient comfort with modern equipment and attentive care, I recommend researching clinics that utilize up-to-date technology and have positive patient reviews regarding their communication and pain management practices.

May 30, 2025