Pediatric Dentistry Limited

Danielle Kasvikis

Dr Fontini caused my 6 year old son severe dental trauma. From the start the practice was clear that they did not use nitrous oxide which at the time I preferred to avoid. I had made the assumption that they were in business for so long, had good reviews and so must be skilled in making sure they didn't cause trauma to children. Instead we arrived into a very rushed/hectic feeling environment and I was told by Dr Fontini to "hold his hands down". He wailed out in pain from the novicaine shot (note: he previously had a very positive prior novicaine experience with another dentist where he was just mildly uncomfortable).

Then he wailed out again as his tooth was extracted. He was clearly not properly numbed when the extraction was done. From that point forward, he no longer let anyone in his mouth. Very long story short, we ended up having to have him go under anesthesia to get the rest of his dental work done. Big regret to have ever seen Dr Fontini.

I hope she shifts to taking more time with each child, considers using things like nitrous oxide or makes other changes to her approach to have a better respect for the child's experience. I'm more informed now and found an incredible pediatric dentist who is very tuned into how my son is feeling and really puts the effort into making it as pleasant of an experience as it can be. Our new dentist said he has dealt with a lot of traumatized kids coming from Dr Fontini so I'm surprised to see so many positive google reviews.

May 11, 2025

Meilin

I recently went there alongside my sister and my nephew. . I was so excited for his first visit but unfortunately it did not go as planned. Dr Fotini is a complete nightmare. She yelled at my nephew for being scared for his first visit… then yelled at my sister (nephews mom) because she asked dr fotini to not yell at him. I thought it would stop there but it didn’t.

. She treats her assistants very badly. Yelling at them, making them do all of her work, and telling us that it’s their fault she’s running behind. She also talked to the front desk girls like they’re trash. I was being checked out next to another set of patients and she yelled at the poor front desk girl to figure out her schedule and just get them in and that she didn’t care… Your front desk should NEVER be treated that way when they are the ones keeping the show going. The poor girl looked defeated and tried to keep a smile but you could tell she had enough.

I DO NOT RECOMMEND COMING HERE TO BE SEEN BY DR FOTINI. The dental board should be ashamed for making her president. I will be filing a complaint and going to a different office.

June 25, 2025

a 98

Avoid This Office – Disorganized and Uncaring I had an extremely frustrating and disappointing experience at this pediatric dentist’s office. From the moment we arrived, it was clear that patient care was not their priority. The reception staff was inattentive, barely acknowledging us when we checked in. Once we got called in, the waiting game began! The hygienist was late with the numbing ointment, the dentist was late to administer anesthesia and disappeared after that leaving my child waiting and anxious for over an hour.

The worst part? Because of their delays, my child had to receive anesthesia twice just to get through a cavity filling. That is completely unacceptable. The whole visit took three hours—an outrageous amount of time for a young child to endure for a procedure that should have been quick and efficient. And despite all this, they had the audacity and suggested we reschedule again after already making us wait far too long.

This office is disorganized, inconsiderate, and clearly does not respect their patients’ time. I will not be bringing my child back here, and I strongly recommend looking elsewhere if you want a pediatric dentist who actually prioritizes their young patients.

March 3, 2025

Elizabeth Santiago

I am writing this review with deep frustration and sadness after a truly upsetting visit to the Providence office today. My daughter had an appointment with Dr. Fontini for a routine filling — a procedure that, as any parent knows, can be scary for a child. What happened today was not just unprofessional, but completely inexcusable behavior from someone in pediatric care. To give some context, we have been loyal patients at this dental practice for over five years. We have always trusted this office with our daughter's dental care, but today’s experience completely shattered that trust. From the moment the procedure began, it was clear my daughter was anxious. She was scared, as many children are when they know a drill will be used. Instead of offering comfort or reassurance the very basics of pediatric bedside manner, Dr. Fontini immediately became aggressive, impatient, and incredibly rude.

When my daughter began to cry out of fear, Dr. Fontini raised her voice, telling her that she was “not allowed to cry” and that she had other patients to take care of. She then said, and I quote: “Either you stop or you don’t get the filling. ” At that point, my daughter was already partially numb, scared, and now being publicly scolded by the person who was supposed to be helping her. This was not only deeply upsetting as a parent, it was traumatizing for my child. We ended up leaving the office without completing the filling, with my daughter still numb, confused, and in tears. To make matters worse or perhaps more telling, multiple members of the staff, including dental assistants and front desk employees, acknowledged how out of line Dr. Fontini was. They quietly apologized and agreed that her behavior was absolutely inappropriate. Yet Dr.

Fontini herself showed zero remorse. No apology, no understanding — just cold dismissal. We are devastated to have had this experience after years of being dedicated patients. This is not just about a bad day or a moment of impatience, it’s about a complete lack of compassion and professionalism from someone in a position of care for vulnerable children. To any parent considering this office especially for a nervous or sensitive child. I urge you to look elsewhere. No child should ever be treated like this, and no parent should have to watch their child be humiliated and mistreated by someone they trusted. What happened today was not just disappointing, it was damaging. And we will not be returning.

May 22, 2025