PanCare Dental

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Reviews
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About

PanCare Dental is a clinic that is part of PanCare of Florida, a non-profit organization and Federally Qualified Health Center (FQHC). It provides a range of affordable dental services, including exams, cleanings, extractions, and crowns, with a mission to make quality healthcare accessible to all. The clinic serves a diverse patient base, including those on Medicaid, Medicare, and the uninsured, and offers a sliding fee scale based on income and household size.

PanCare Dental is the dental arm of PanCare of Florida, Inc., a non-profit organization and Federally Qualified Health Center (FQHC) committed to providing affordable, comprehensive healthcare services to underserved communities in Northwest Florida. Established in 2003, PanCare of Florida operates an extensive network of clinics and mobile health units across multiple counties, including Bay, Calhoun, Franklin, Gulf, Holmes, Jackson, Liberty, Walton, and Washington. The Panama City dental clinic, located at 403 E 11th St, is part of this larger network. As an FQHC, PanCare Dental's primary mission is to ensure that quality dental care is accessible to all individuals, regardless of their ability to pay. This is achieved through a sliding fee scale for uninsured patients, which is determined by household income and size. The clinic also serves patients with Medicaid, Medicare, and various private insurance plans. PanCare Dental offers a wide range of services designed to promote overall oral health. These include routine dental care such as exams, radiographs, cleanings, and fillings. More extensive treatments like extractions, crowns, and bridges are also provided. The organization also runs mobile dental clinics, which are a key part of their strategy to reach remote populations and students in various schools. In addition to dental care, PanCare of Florida provides other healthcare services, including primary and urgent medical care, optometry, behavioral health, and pharmacy services. The organization is a recognized leader in providing comprehensive healthcare and is protected from medical malpractice lawsuits by the Federal Tort Claims Act (FTCA).

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Patient Reviews

2.8 out of 5

April NeSmith

I have three teeth that has broken (80 percent of the teeth is missing). The pain is now in my jaw pushing pain into my ear. The teeth are infected. This is very serious however I have been calling since November 2024 my appt isn't until May 9th. I told the office staff it's an emergency. The office staff keeps telling me to call everyday after 1pm for cancellations the next day.

I am scared this infection may cause severe damage or worse. This is not ok. I don't have dental insurance or money saved up to see anyone else in Panama city. So what am I supposed to do with no help.

March 3, 2025

Victoria Richter

The staff up front was amazing and all the ladies were very kind. The price I paid wasnt bad either. However the dentist I saw was a completely rude & unprofessional. Andrew Norton to be specific. He made rude comments and tried to refer me “ somewhere to be sedated “ after I already paid. I barely moved and he made that comment.

I was trying to tell him I wasnt all the way numb and could feel what he was doing. He did not care and persisted to be extremely ruff. This is also the same guy that multiple moms have had issues with him mistreating their children. Don’t trust sending your child in the back with him! A grown man that can’t control his entitled emotions shouldnt work in the public and especially not with children. You will reap what you sow!

April 11, 2025

McKailey Chance

If I could leave zero stars, I would. I’ve never in my life been in such bad pain after a simple cleaning. A CLEANING should not involve having your gums punctured 3 times per tooth. My mouth is in such bad pain, and I am still bleeding 2 hours after my appointment. After three bad experiences in a row, I will no longer be going to this location.

I wish I had the name of the girl who did my cleaning today. She blamed my pain on not flossing twice a day. I floss at least every other day, so it’s really not that big of a deal. She hurts people on purpose.

March 25, 2025

Brick M

Do not go here if you want your TIME and MONEY to be WAISTED. This place is a scam and a joke. They lost my x rays and tell me I never signed releases when I have COPIES. They continue to lie and gaslight me. The people working at the front desk deserve to be fired or put through more training. Everyone at the front desk is polite and nice but there is no way they are this mentally incompetent . This situation has been going on for 3 months now and has genuinely effected my mental health and waisted an obscene amount of my time.

I just want a refund at this point. The hygienist was rude to me as well. Before you come into work you need to fix your attitude. I understand we all things going on at home and nobody is perfect. I work retail full time I understand but you can’t go into work and treat your paying customers rudely. The service here is absolutely unacceptable. I only go here as a last resort I don’t have money to go anywhere else.

My teeth hurt I just need help. I will never be coming back. Please do better. you guys need to do better so you can help low income family’s who are suffering from enough issues.

March 3, 2025