Orthodontics Exclusivelydentist in Lehigh Acres, FL

Millie M

The women in the front of the office fresh out of high school are rude, unprofessional, & have unnecessary attitudes answering patients questions and concerns. Diane, the accountant is even worse. Not only did they cancel my treatment with agreeance to no further charges (I decided to cancel because I found a better office), but theyre still attempting to charge the card on file which had been said to be removed the same day of cancelation. Tried calling the accountant's number to speak about this charge and from two separate phones both calls went straight to voicemail.

Also both doctors suggested I have a tooth removed to fix crowding (a front tooth on the bottom in-between the canines) to make a gap in which they would close, instead of another solution which was gladly found at a private practice office. I would never recommend this office to anyone, especially people who are looking for a sense of security in their smile journey. If you're unsure about what your doctor is telling you, go get a second opinion because chances are you're right. You get what you pay for here and it really shows.

Edit: everything was great, payment plans were wonderful and they really do try to work with customers that cant afford it. Unfortunately things took a turn for the worse when covid hit and they tried speeding up treatment plans. 3 months into treatment & you tell me I have to have an adult tooth removed when I have no wisdom teeth? Thankful I went to another orthodontist, but to each their own.

November 20, 2020

Justice Belief

My only complaint is the front desk receptionist cannot multi-task. It’s impossible for her to answer the phone and greet the incoming patients at the desk at the same time. The ladies and Dentist in the back assumed the morning clients from 8:30-9:30 did not show because she had not signed anyone in although we all signed the clip board.

Waiting area was full of people and she’s steady on the phone with three (3) people in front of her. Smh

October 4, 2018

Ashley Davis

What a waste of a morning! I took time out of work for this appointment that I had to wait 6 weeks for. Let me start out by saying that I have no problem wearing a mask if it is required. I was not told on the phone that a mask would be required and unfortunately I did not have a mask with me. Typically if masks are required they will provide one for you if you do not have one.

The woman I spoke with was rude and stated that they did not have a mask for me and that I would not be seen! I was just at the dentist office 3 weeks prior and masks were not required there. I get the policy but this isn't a hospital and you are literally going to be doing an oral exam!. I definetly will not be going back to this place! Should have checked the reviews before hand as they obviously lack in their people skills!

July 19, 2021

angie trueblood

This is hands down the best orthodontist we have ever been to. They have always been quick and efficient at all appointments. They take the time to talk to you and your child and explain whats happening and why they do certain things.

We actually moved to Mississippi in October of last year and continued driving to Lehigh Acres every 6-8 weeks just so we could finish his orthodontist care with them. They helped us and worked with us there in the end because they knew we were making long drives just for the appointments. We LOVE this office and highly recommend them for all your orthodontic care!

September 22, 2021