Open Dental PC

Lerdy Parra

This was by far one of my worst visits to a dentist. Unfortunately I do not remember her name. She was incredibly careless in her approach and inconsiderate of my time. I waited over an hour in the exam room, only to receive a cleaning that didn’t even last a minute. When I expressed concerns about my chipped front teeth, she walked away without acknowledging them, leaving me to wait another half hour. The lack of communication was frustrating beyond words, and I had to ask multiple times what was going on.

When she finally proceeded with my filling, it was a complete disaster. Water ran down my nose, and I left the facility with burnt lips, uneven, rough teeth, and a filling that still causes pain two weeks later. My teeth feel uneven, and I’m genuinely concerned about the quality of the work done. It feels like this doctor either doesn’t care about her patients or is more focused on rushing through appointments to bill insurance. After posting this review, my next step is reporting her to the Department of Health. I also intend to contact my insurance to ensure they aren’t billed for this poor service.

Additionally, the front desk staff were indifferent and acted like they didn’t even see me, which added to the overall unprofessional experience. This was horrible. I would strongly advise others to avoid this office.

November 12, 2024

Chris Goris

“Dentistry dedicated to excellence” a lie. They refuse to take my partners insurance in advance in order to get it verified. Just to tell him that he needed to wait an hour upon arrival to get the insurance verified. After waiting to hear back from the insurance company they stated that they do not participate with his insurance after already being a patient there a few months prior. This is extremely unorganized.

People take off work to show up to an appointment just to wait an hour and get no work done and be told that their appointment isn’t covered through their insurance. Medical practices such as this need to have insurances verified in advance so people aren’t taking off work for no reason. Needless to say do not schedule an appointment at this practice unless you’re okay receiving a subpar medical experience. Extremely disappointing.

January 10, 2025

Elaine Robinson

I would say that the dental work is decent I don’t have many complaints about that, though there is a decent amount of wait time. I just recently had to call to make an appointment for a cleaning and whoever the lady was that answered the phone seemed rude and dismissive. I don’t understand, if you work in costumer service know how to talk to people it’s your job.

I told her thank you after her giving me an appointment and she just hung up…I’ve never had this experience before when calling this dental clinic so I’ll assume this person is new.

June 9, 2025

M L

Needs better management. There's no way the systems always down and no way to verify insurance. Insurance can be verified by phone or online by other means. Its whatever system that this office uses thats always down because I was able to log on and view my insurance and even called and was told that the system was fine. A whole joke! I've never experienced anything like this before and it's constant. No one should come in with an appointment already scheduled and then have to wait hours to be seen.

I really don't get it. Oh! The folks at the front desk always look zoned out. I asked if I can reschedule and she said yes and just started staring at the screen and forgot all about me. They look overwhelmed and need help. Get this office together ASAP!!!

June 10, 2025