Missouri Highlands Dental - Poplar Bluff

RobbieSherri Tackett

Not a professional environment! Your Personal information is not private or protected by Hippa. Staff discusses your private medical and financial information with others, when it is against the Law to talk about a patient's medical history and financial history with people outside of Missouri Highlands Dental.

May 22, 2025

Tracy

I took my daughter here today, she's 4 year's old, very shy, and this was her first dentist visit. The 'nurse' I'm not sure what to refer to her as, she said her name was Holly, she was very persistent that neither my husband or myself go back with our daughter. When I said I would like to she took my daughter's hand and left me behind and walked off to the room, leaving me way behind. I tried talking to Holly and she ignored me, several times. At the end of my daughter's teeth cleaning she said I'm sure you noticed I was ignoring you but that's only because we want this to be all about the child.

So, she acknowledged she was ignoring me but did ask if I had questions at the end. Holly was VERY good with my daughter though! Dentist Alexander was great. I feel like Holly shouldn't have been so rude with me (ignoring me, she admitted this) and tell my husband he couldn't go back with our daughter, then try to tell me I couldn't. I was nothing but polite to every single worker there, I gave no reason for her to have started off acting the way she did at first. This almost drove us away from doing business here but I told my husband just drive me back and let me at least talk to them.

Other than Holly's lack of respect towards me until the end of the visit, it went fantastic and I do have another appointment in 6 months for my daughter and one for my son. I just feel like Holly could use more training or the dental office reconsider their rules of no parents allowed and to ignore the parent at first, if what she said was true. I would like to add, I live 50 miles away from this facility and didn't know any of the workers there, so it made it even more important to me that I seen where my daughter was getting dental care and how.

January 9, 2020

Amanda Turkowski

My daughter got a filling done Tuesday. Has complained about it hurting so bad and she cannot even eat on the other side of her mouth because the tooth she had filled is making her bite her other teeth.

They are making her wait until this following Tuesday which will be 7 days to see her because her dentist is out the rest of the week now because of labor day. Watching your daughter in pain and can barley eat anything at all is awful!! 😓 I'm a very mad mama right now! 😡

August 29, 2024

K

Can’t go back with your kids, you’ll have to wait in the waiting room. My 8 year old complained of his teeth hurting for days after his cleaning, when we were told there were no areas of concern. Parents should be able to at least sit in the room, & be included in their kids oral health. We have since then transferred to another dentist, best decision we made!

March 10, 2025