Midwest Dental

Midwest Dental is a reliable, patient-focused practice that makes dental care feel manageable—even for someone like me who’s always been nervous. Dr. Reed and her team take the time to explain everything, from routine cleanings to my recent crown, in simple terms that don’t overwhelm. The office is clean and modern, with a friendly vibe that eases anxiety. They’re great with scheduling, offering evening and Saturday slots that fit my workweek, and the front desk is super helpful with insurance questions.

My hygienist is gentle but thorough, never rushing through cleanings. When I had a toothache last month, they got me in the same day. It’s dental care that’s consistent, honest, and focused on keeping you comfortable—exactly what you need in a dentist.

July 26, 2025

Midwest Dental is our family’s dental home, and we couldn’t be happier! Dr. Lopez and her team make even the most nervous patients feel at ease—my wife used to dread check-ups, but now she looks forward to chatting with the hygienists. The office is clean and modern, with a kid-friendly corner that keeps our 5-year-old busy. They’re pros at handling everything from routine cleanings to my daughter’s cavity filling, explaining each step so we never feel in the dark.

Scheduling is a breeze with their online portal, and they work seamlessly with our insurance. Last month, they fit me in for a toothache on a Sunday—no hassle, just quick, caring treatment. A reliable, friendly practice that feels like part of the community!

July 24, 2025

Oussama Kinani.14

Dr. Josephine Hayes Birchler at Midwest Dental Brown Deer is an exceptional dentist who truly cares about her patients. Her bright-eyed demeanor and extensive knowledge in dentistry immediately put me at ease. She took the time to explain each procedure, ensuring I felt confident and comfortable throughout my visit.

The entire staff is friendly and professional, making the office environment welcoming and stress-free. I highly recommend Dr. Hayes Birchler to anyone seeking top-notch dental care in the Milwaukee area.

May 29, 2025

Samaiyah Mills

After reading the reviews for this place i was excited to schedule an appointment for services with office that provide excellent care. UNFORTUNATELY that was NOT the case. I went online and requested an appointment for after 4pm. The next day i received a phone call from a receptionist who i provided my name insurance information and demographics to set up an appointment for the following day. We explained that i need an appointment after 4pm because i am off work but i will be able to make it in at 4:20.

The receptionist confirmed that appointment then ASKED if possible i can come in the day before to get the new client paper work filled out. The office was open until 5:30pm i was unable to make it before they closed. I never received a phone call or anything to ask to come in the morning since i missed the coming in the day before to fill out me client paper work so i went in for my appointment as normal. I arrived at 4:11pm to check in for my appointment and the receptionist smiled and said oh you didn’t come in yesterday to fill out the paperwork so we cancelled your appointment. I was completely taken back because why would my appointment be cancelled because of paperwork that is normally filled out when you check in for your appointment….

I arrived early enough to sign a few pieces of paper! This was the most unprofessional thing i have ever experienced: it was not disclosed to me that i would need to come a day before to sign paperwork in order to be seen. If that is policy why isn’t this disclosed when confirming the appointment. I have had a bad tooth ache and was ready for relief. If they would have called me in the morning i could have came on my lunch break to complete the forms if that was mandatory,

March 4, 2025