Patient Reviews
k d
I entered the office with my N94 mask on. After signing in, I was Led into a small room a few feet from the front entrance. After a review of my medical history, I was told to REMOVE my mask and follow the staff person to another area. I was surprised, and asked about the mask being removed 'Are you sure?' 'Yes' she replied . I figured it must be a very safe environment with strict controls. I removed my mask and followed her. As I exited the room , two of Dr. Reiner's front office staff were standing a few feet away.
One had a mask under her chin that was covered her neck only. The other had a clear PPE shield that was lifted up. There was no mask covering her face. They were chatting. I momentarily froze. Then I walked away from them following the technician to the X-ray machine. After the X-ray I told the technician how upset I was about what had happened. She strongly apologized and said she would speak to the others about what had happened.
'It is their policy to always wear masks " she said. I spoke to the two unmasked persons as I was leaving about them not wearing masks. One of them had the nerve to ask me 'Was it me?' I should have told the Doctor. . . instead I decided to just get out of there quickly.
July 21, 2020
Nick D'Ambruoso
He took my teeth out sure. . . but both times I was there he was rude, during the consultation he was shouting my personal info and habits through the office with patients in the waiting room hearing my main struggles in life (private stuff). I asked him to shut the door and he didn't seem happy about it and rolled his eyes and shook his head as if I'm asking for a lot, then the nurse ended up shutting the door thankfully. (the door should be shut in the first place for confidentiality. .
. duh) He also assumes my financial status then chuckled shaking his head at me when I said I have the money for the surgery because he assumed I'm not capable of having such funds. (truly caught me off guard as to how someone could say that and them thinking it's okay, especially doubling down on it the moment after, left me speechless for a moment, till i responded with "Don't ever assume someone financials it's extremely rude"). He wasn't clear on the intake and was visibly distraught when I had more questions and concerns. As I was about to go under for the surgery he made a smart @$$ remark that I couldn't respond to about me having an iPhone and my music (?like good one boomer, i guess??). During intake, he stated "I'm only here for another year" I'm assuming retirement, so maybe he just doesn't care anymore. .
. oh well. I don't write reviews ever but this guy deserves one. Be more respectful it's not that hard, or don't since you're leaving soon ¯_(ツ)_/¯ the choice is yours :) (update they forgot to put in my steroid prescription. . . for over a day, actually embarrassing on their part, imagine performing surgery and not giving the patient the necessary medication to recover)
May 18, 2021
Alli Mc
During my wisdom teeth surgery prep, my nurse was very rude and stuck her hand down my shirt to adhere surgery prep materials without warning. It is fair to need these materials, but I would like warning before someone reaches into my shirt with the office door wide open. Anyways, I woke up during the surgery and felt great pain, and when I tried to raise my hand to indicate this, my hand was pushed down multiple times and I kept feeling the pain through the surgery, to the extent that I remember thinking to myself, "Oh my god, this will never end.
" Afterwards, the techs removed the mask and noticed my tears (I had been crying from the pain) and made jokes about it. I then had a panic attack, and this, too, was made light of. Then I tried to communicate my experience to my dad in the recuperation room, but the nurses and doctor talked over me and said crying was normal (I mean, my mouth was full of gauze and my lips swollen because I had JUST HAD surgery, so I found it hard to argue my case).
So then I just went home. tl;dr: a fully traumatic experience for the surgery with zero sympathy. You are exclusively a dollar sign to this company
December 5, 2019
Dan Maraglino
I had my last 3 wisdom teeth removed in the beginning of January on a Friday. That afternoon I called about bleeding in my mouth and I was told it was normal and I'd be fine. By 8pm that night I needed to call the on-call Dr as my bleeding wasn't stopping. I was advised to go to the emergency room so I went to the closest er available, Rockville general hospital. The hospital failed to stop my bleeding after 4 hours there and I was discharged. After my discharge I called the on-call Dr again who didn't answer, this is at 1am.
At 6am I needed to call the on-call Dr again because no one returned my call. I was then asked why I didn't go to St Vincent hospital like I was supposed to know to go there. I went to st Vincent hospital at 6am and they stopped my bleeding. On Monday I called Dr Reiner again because the bleeding started again, he said he couldn't see my and I would need to go back to the er for a 3rd time. They stopped the bleeding again. Finally on Tuesday morning Dr Reiner was able to see me in his office.
He treated me like I was crazy for making a big deal about the bleeding and told me I was fine. Now after spending over $2,000 for the wisdom teeth removal I need to pay a $1,000 in hospital bills after insurance covers their share. Great surgeon as long as you don't have any issues.
May 27, 2021
