Dental Clinic in Rochester, MN
Address
200 1st St SW, Rochester, MN 55905
Phone
(507) 284-2511
Website
www.mayoclinic.org
Was sent here by dental referral, however, could not be seen for 2 months as that was their only availability. Set the appointment, waited the 2 months, received a phone call 3 days prior to tell me to come in 30mins early as a different provider would be consulting me, then was told the day of appointment I could not be seen due to the scheduled provider leaving Mayo Clinic, and although another highly skilled provider had been slotted to see me, she was unable to offer any consultation as that "wasn't a part of her job". I explained how long I had been waiting, and expressed the urgency of needing to be seen. Was told October would be the next time available.
ARE YOU KIDDING ME?!? A 6 month delay due to a staff change within their office does not sound reasonable. Especially when people have already been waiting for several months to be seen. Clients should be taken care of better than that. At least direct them to someplace else that isn't offering a wait time of 8 months to those who can't wait any longer.
Also, if a "consultation" isn't part of the job description for those who are well above qualified for it, maybe allow them to go ahead and handle those appointments anyway if situations like this arise. The lack of professionalism in handling this issue is just unacceptable.
May 9, 2023
200 1st St SW, Rochester, MN 55905
Address
200 1st St SW, Rochester, MN 55905
Phone
(507) 284-2511
Website
https://www.mayoclinic.org/departments-centers/dental-specialties/overview
Make an appointment now and experience the difference.
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