Marco Island Dental Caredentist in Marco Island, FL

Mike Tarantino

Dr. Derwin agreed to finish a procedure on me another dentist started. He began the work, I was charged for his service, and was told to come back in a week and he’d finish. I returned and was astonished when he entered the waiting room and told me he had changed his mind and would not complete the work he had started the week prior. A phone call ahead of time would shown some respect for my time.

He cited concern about his “liability”, yet showed zero concern about my best interest. His reasoning isn’t relevant. This is a complaint that he wasn’t helpful, showed no sympathy or concern and he was extremely RUDE. He didn’t even allow me to ask a question about my health options before exiting the room. That’s what this post is about Doc, you’re not a bad dentist but you care more about yourself than someone in need of dental relief and you’re rude.

I recall a case study I read in college about careless yet kind doctors that have far fewer malpractice suits than careful, talented, rude Doctors. Perhaps a worth while read for you. FYI, before this post, I offered to have a private conversation and gave him a chance to reconsider and Dr Derwin declined.

December 13, 2019

Anna Marie Smith

Doctor Derwin andhis wife Ann Derwin and staff are very compassionate wonderful people that go out of their way to help you ,the Doctor is very honest and he is a very excellent doctor with kind understanding manner thank you so much for treating me my family friends for many years we love you ! Anna Marie Smith

April 10, 2024

Katherine Marie

Dr. Derwin is gentle yet thorough, the perfect combo. Maria, however, is out of this world!! I have never experienced a cleaning that left me feeling so renewed and my teeth are pearly white. She is quick but not rushed and my favorite part is that she massages you throughout your appointment! I swear my cleaning appointments are more of a trip to the spa :)

January 11, 2024

Michael Ahearn

I'll start by saying Maria, the hygienist is fantastic. Outside of her, this place is awful. The office manager is not a nice person. She refuses to discuss with us the fact that they owe us money. They made me pay up front for service and my insurance then paid them direct, but she won't call back to discuss. We tried to catch her in person and my wife was verbally assaulted saying that we need to schedule and appointment, which we would have been happy to do, had she called us back. I then requested a itemized statement this week, via voicemail. I didn't hear anything back so I called back and the office manager picked up.

She confirmed my name, then said "your statement was mailed, stop calling us" and then hung up. . . . as if it's not common practice to call someone back when they leave you a voicemail. Do yourself a favor and go elsewhere.

March 12, 2024