Patient Reviews
Eryk White
Procedure went quickly and smoothly. Everyone was polite and I'd gladly go back. I know some of the other reviews on here are negative, but I had zero problems whatsoever in my experience!
November 19, 2024
Abby Stern
My experience with Dr. Smith and her team has been outstanding. She is very honest and straight forward about what to expect and did a great job during my gum graft procedure. She gave me multiple numbers to reach in case of emergency and called to check in during the evening to see how I was recovering since the procedure.
I would recommend their services to many others. The facility follows all COVID rules and regulations to ensure comfort and safety for their customers. Thanks again for my new and improved gums!!!
February 23, 2021
Kris Reed
My wife made an appointment for a consultation at this office and our experience has been nothing but negative. Due to unforeseen car trouble my wife had to call and cancel her appointment the first time and they rescheduled us. Granted the second time she inadvertently missed her appointment. About 30 minutes later we received a very nasty and hostile voice mail from “Dr. Smith” about my wife missing her appointment that morning.
I understand the frustration of missed appointments but such a reaction from a Dr of medicine towards a patient is highly inappropriate and uncalled for. When I called the office to discuss the matter and asked to speak to a manager (not knowing I was talking to “Dr. Smith” already because she failed to introduce herself on the phone) she blew me off, placing me on hold then hanging up every time I would call back. When she finally answered again and I reiterated my request to speak to someone in charge, she angrily stated that she is the owner of the facility. I told her how upset and disappointed I was by the way she treated my wife and how inappropriate it was for a person such as her to behave that way in a professional capacity.
She said nothing and hung up the phone. I cannot speak to the quality of her work, but her personal character and integrity is in serious question. If she is the owner of this practice, I don’t believe patient relations are important to them. They clearly don’t care about their clients. Word to the wise, steer clear
May 31, 2022
Sarah Smith
I was referred to her but, after seeing the negative reviews and her unprofessional responses to them, I will not be going to her. I will seek a referral for somewhere else.
June 19, 2025
