Machgan Family Dental

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Oakwood Hills Pkwy
Machgan Family Dental

About

Machgan Family dental is a highly-rated dental clinic in Eau Claire, WI, dedicated to providing high-quality, personalized dental care in a comfortable environment. They offer a wide range of services for all ages, from preventive care to cosmetic and restorative dentistry, focusing on patient health and confidence.

Hours

Monday

8:00 AM – 5:00 PM

Tuesday

7:00 AM – 5:00 PM

Wednesday

7:00 AM – 4:00 PM

Thursday

7:00 AM – 5:00 PM

Friday

Closed

Saturday

Closed

Sunday

Closed

Quick Info

Address

3522 Oakwood Hills Pkwy, Eau Claire, WI 54701

Phone

(715) 834-2004

Website

machganfamilydental.com

Get Directions

From the business

Identifies as Latino-owned

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Amenities

Toilet

Planning

Appointments recommended

Payments

Credit cards
NFC mobile payments

Planning

Accepts new patients

Payments

Cash only

Detailed Introduction

Machgan Family dental is a well-established dental clinic located at 3522 Oakwood Hills Pkwy, Eau Claire, WI 54701. The practice operates with a strong mission to positively impact the lives of children, youth, and adults by offering exceptional dental care in a private-office setting. Led by Dr. Thomas Machgan, a highly regarded general and cosmetic dentist, the clinic emphasizes a team approach with professional, educated, honest, compassionate, and committed employees. Machgan Family Dental provides comprehensive dental services for the entire family. Their offerings include general dentistry, such as routine exams, cleanings, and oral hygiene education, as well as more specialized treatments. Patients can access cosmetic dentistry options like teeth whitening, and restorative procedures including fillings, crowns, bridges, and dental implants. They also address periodontal issues and offer emergency dental care for urgent needs. The clinic aims to provide individualized dental service plans, recognizing that each patient's needs and desires are unique. They strive to create a comfortable and welcoming environment, ensuring patients feel at ease during their visits. Patient testimonials often highlight the friendly and professional staff, the relaxing atmosphere, and the thorough and gentle care provided. The clinic is committed to staying current with dental techniques and knowledge, with doctors and staff frequently attending continuing education seminars. They prioritize patient satisfaction and work diligently to improve overall patient health, appearance, self-confidence, and quality of life. Machgan Family Dental is a trusted provider within the Eau Claire community, focused on delivering high-quality, accessible dental care for all ages.

Photos

Patient Reviews

4.3 out of 5

John Olson

Dr. Tom and his staff are great and very friendly!

January 31, 2020

Aimee Beaupre

Expensive but I feel it's worth it. Very good care. Hygienist a little rough last visit, but still would recommend. While you SHOULDN'T put off dental care, I'd recommend saving up and getting it done right, rather than Aspen dental.

June 15, 2022

Crystal Hlavac

New to the area and wanted to transfer dental care to an office here that was also covered by my insurance. My initial visit was a comprehensive exam and cleaning. The cleaning was unenjoyable as the hygienist Carmen was very rough and I left with sore gums. I have very healthy teeth and gums and this was the worst experience I have had for a cleaning. The comprehensive visit was aimed on one chipped tooth and snapping several pictures to charge me for a future repair I’m sure. After a couple visits with Dr Tom Machgan, I quickly realized this guy cares about one thing: himself, and money.

His wife (who also works in the office) was nice, but he boasts about himself during the whole visit and brags about his lavish life. I was charged $545 for a filling repair that would have been covered by insurance if his office offered minimal transparency to policy coverage. To my dismay, my policy was 1 month short of covering this filling that wasn’t even necessary to be fixed at the time- per Dr Tom’s words. When disputing my bill with Denette over the phone, she said, “We give an estimate as a courtesy, it’s not our responsibility to know EVERY patient’s policy. ” While I can’t argue that this was a learning experience for me, I can say that the lack of empathy and service recovery will result in them losing a good patient and “customer. ” Immediately after attempting to mediate this situation, I was returned a phone call and was told in 3 business days they would call me and reach out with a potential discount.

It has now been 7 business days and I haven’t heard a word. I was willing to deal with the conceded doctor but now I’ll take my chances at another and be sure to go by word of mouth other than lousy google reviews. Overall experience: 0/10, do not recommend.

July 12, 2024