Lighthouse Dentistry

Dianne Kinnear

The office manager Suzanne was awful to deal with. My appts have been cancelled and rescheduled multiple times because the office was not able to verify the insurance coverage, deductible , or copay. At one of the rescheduled appts for my 3 yr old who was complaining of pain when she chews, the dentist was so rushed and the office said it’s bc he was the only one there and the pediatric dentist was off that week. Everything felt rushed and the dentist did not even look in my daughter’s mouth, just said come back in 6 months.

Finally, after years of going here they are no longer taking state insurance as secondary coverage, so my daughter with disabilities is no longer welcome as a patient. State insurance is provided to individuals with special needs, mental health and lower income families…. . all of which are apparently no longer welcome at Lighthouse Dentistry!

December 6, 2023

Jacquelyn Jacob

tried to make an appointment with them numerous times. Was told they would check with the dentist for treatment plan before even being seen. After finally getting an appointment the office staff investigated me on Facebook. They found a negative review on a Facebook group under my maiden name and not my legal, Facebook name, called me later on that night and questioned if that was me or not and then told me the doctor refuses to treat me because of my negative experience trying to book an appointment.

I work in the medical field for years and our providers would never do that to potential patients. Horrible.

July 2, 2024

Christen Dierken

Everything was going well with my six year old’s first appointment at this office initially- until I informed the dental hygienist that we are a fluoride-free family. Although I don’t owe anyone an explanation (as I am her PARENT), I respectfully explained my reasoning- and instead of having a respectful conversation about it or respecting me as her parent and my right to choose as I see fit-He passive aggressively argued with me in front of my child about fluoride being perfectly safe and very important regardless of my reasoning. He also kept insisting that we allow them to put a protectant sealant on my child’s molars. I said that I would like to know more about the sealant- but When I asked about the material make up of the sealant, and how the sealant is removed or if it dissipates over time- he could not give me clear answers- but just continued to pressure me to agree to the procedure. I explained my concerns and how our family lives as naturally as possible within reason- we don’t just put unknown and unnecessary chemical substances in our bodies. An hour after the apt.

I received a call from the office stating that they would not serve my family because we requested to not use fluoride during the teeth cleaning process. I was completely in shock. When I questioned the call- The lady over the phone treated me like I was a neglectful/abusive parent declining things that they deem to be “a minimal standard of care. ” She stated “the doctor takes this VERY SERIOUSLY. ” Do you know what I take seriously??? The parents’ rights and duty to making educated decisions about their own children’s health and well-being instead of being COAXED into unnecessary treatments by some dental hygienist that I just met. I also take discrimination very seriously.

I wonder how many people have been treated this way, discriminated against, pressured into things they aren’t educated on or comfortable with , and shamed for disagreeing with their opinions. Completely unprofessional and disgusting. Basically they should post on their website and front door- “Do what we say or we won’t serve you. ”

July 24, 2024

Josh f (Seyez)

As others have stated this office is all about the $$$. Ran into financial trouble a couple years back. Actually forgot about the bill I owed them. Called them the day they sent it to collections and squared it. Called them because my dentist doesn't feel comfortable with the root cabal and they refused to see me as a patient. I would stay far away from this office as all they see is $$ signs and if your down on your luck they refuse to help.

They gave me extra time but with everything going on I forgot about it. Dr's were good. But again they suck when it comes to paying the bill. Highly recommend staying away. Review still stands in 2025.

April 30, 2025