Le Dental Care of Elk Grove

Gaolee Yang

Just went for a first time patient here and they are lovely. Very nice and very good at explaining things to you. Are very nice to answer any questions that you have. Probably the best dentist experience I ever had.

Oh and yeah I went in for a first time exam and they were able to bring me back in the same day for a filling. And the filling did not hurt at all and they were very careful and professional. Recommend 10/10 this place to go to!

April 19, 2024

Lyn Zhao

Our family has been with Le dental care since last December. Doctor Le is very professional. Ladies at the front desk are friendly and always trying their best to help us out, from scheduling appointment to detailed explanations of estimate or insurance coverage. Hygienist is caring and efficient. Everyone here challenges the status quo, sets customer satisfaction as the ultimate goal. Thank-you!

July 10, 2024

Tida Mountry

After I got off my parents' health insurance I was really anxious of where to go next. My best friend referred that I go to Le dental care since she'd been there for over ten years, and I can see why she's still remained here. Front Desk - The front desk was always professional and warm. Liane is patient at explaining things clearly and articulately to avoid confusions when it comes to clerical things such as quotes, etc. She even caught a mischarge on my CareCredit and cleared that up, which I was grateful for. I love seeing Taina at the front desk as well, she is extremely sweet and also very patient when it comes to explaining the upcoming schedules for appointments, and any mishaps that come along the way. I am not good at absorbing verbal information which is why I often get confused, so I never feel bad for asking Taina to repeat herself when she discusses scheduling. Tatiana is also always ready to jump in when other staff is busy, so it's nice to see that everyone covers for each other to ensure efficiency when taking care of patients upfront. Back Office - I've had great experiences with all the assistants/hygienists/techs. Something that I really appreciate and observed here as a patient is that all of them ensure that your concerns are heard and addressed.

It's very easy to advocate for yourself here. I find that it can be sadly common to have intimidating and frustrating experiences in other health practices where workers are dismissive with your questions and concerns. I also appreciate that the staff is very realistic and transparent with treatments. For example, I brought my mom here for a consultation for braces. She was thinking of doing Invisalign, but Dr. Le advised that the expectations of Invisalign candidates are to be on top of wearing your trays, and it's essential not to lose them. Knowing herself, my mom opted for braces instead as it was lower maintenance and she didn't want to waste her money if she accidentally lost a tray. She is also very particular about the appearance and aesthetic of her teeth, and like us all, wishes to achieve perfection. However Dr. Le was realistic, patient, and clear at explaining why and how her teeth were shaped a certain way, and what she wants can't necessarily be achieved unless she'd want a veneer.

Treatment - The biggest treatment I've had here were fast braces. I've never gotten braces before when I was younger, but I had crowding and a cross bite. I went through CareCredit smoothly and was done in about 10 months! I also had some of my canines shaved down slightly to achieve more symmetry. The whole 10 months went by pretty smoothly so there's not much else I can say, except GO FOR IT! Overall, the staff here is what greatly contributes to my immense satisfaction and gratitude of being a patient here. I've never felt that any of the staff or Dr. Le's practice itself is money hungry and trying to upsell anything, or sell something wrong or unrealistic just for the sake of doing so. They are all very REAL personable people here, which makes me feel welcome, safe, and heard. Thank you to everyone at Dr. Le's office!

December 2, 2024

Hong Nguyen

Becoming dishonest and expensive. Lately I started to hear more people complaining about high charges or having to pay for another procedure. Didn't think much about it until it happened to me. After a cleaning, they said one of my fillings needed to be redone. I had it done the next day. The procedure left a throbbing/sharp pain on my tooth. The pain wouldn't go away, so I come back to get it checked, and there's a large crack on my tooth.

They said I now needed a root canal, gave me a $2800 bill ($1600 out of pocket even though I have double insurance coverage). They started coming up with reasons why it wasn't their fault. First they said it's due to teeth grinding. I pointed out this tooth doesn't touch and I can't grind on it. Then they said the crack was always there. I point out the pain didn't start until they redid the filling, and they never mentioned this crack before. He said that because I never mentioned any pain, they never pointed out the crack.

He probably realized how ridiculous that sounded, and later on said it was a hidden crack, and the filling just exposed it. Very dishonest, and not someone who stands by their work. Due to this, plus several other issues I experienced, I switched to a new dentist, and only had to pay $200 out of pocket, and this included a zirconia crown. Much better than Dr. Le's $1600 out of pocket charge (they charge twice as much for the zirconia crown), to fix damage they caused.

February 12, 2025