in Shrewsbury, MA
Monday
7:00 AM – 6:00 PM
Tuesday
7:00 AM – 6:00 PM
Wednesday
7:00 AM – 6:00 PM
Thursday
7:00 AM – 6:00 PM
Friday
7:00 AM – 6:00 PM
Saturday
Closed
Sunday
Closed
Address
50 Boston Tpke, Shrewsbury, MA 01545
Phone
(508) 792-2991
Website
www.lakesidefamilydentist.com
Dr. Fain seems concerned about her patients. However, the bookkeeping/insurance end of this office has a lot to be desired. I am in danger for the second time in a year of having my insurance card shutoff. This office does not provide sufficient evidence/documentation to back up to the insurance company for the psyment made by me to the dental office. It is very frustrating.
March 2, 2025
I would like to thank everyone at the clinic especially Dr. Fain, made me super calm since the beginning of my treatment. For 3 years I used the tooth braces and today I already have my beautiful smile, straight teeth. They have great payment plans and accept multiple insurances. I highly recommend it, and have already recommended it to several friends. Thanks
March 24, 2023
I've been a patient of Dr fines for over 30 years and have always had the best care you could possibly get. I highly recommend them to everyone out there.
May 30, 2025
For someone who doesn’t value their clients nor take responsibility of their own mistakes, I switched dentist right away. I came to this place about a year ago, had total of 4 visits , 2 out of the 4 were horrible experience. One time I went in for an emergency appt due to a chipped molar, Dr. Fines did a crappy filling for me, the filling came off before I left their clinic, she did it again, but it fell off again asap I arrived home. The second horrible experience was about the recent visit.
I came in and thought to get a basic regular cleaning, but ended getting another surprising bill for something they claimed they did extra without my agreement - A Periodic Maintain Fee. I asked them about it, the front desk lady was very careless and kept cutting me off every time when I tried to talk. She is lack of knowledge and couldn’t explain the reasons, she kept saying I need to call my insurance and my insurance will not let them bill for a regular cleaning routine because I had a periodic maintenance at the previous dentist. I confirmed it with my insurance and it is NOT TRUE! The insurance lady even had to call them to educate them while I was on the line. The next day, the billing lady called me and insisted me to pay because they provided the service.
They will not make any changes to the bill despite the fact that they didn’t inform me about it before hand nor giving me any options to choose what service I want. She even said it is up to me to change dentist. Horrible customer service and poor communication. If you don’t want to get charge randomly without notice, Do Not go there! They don’t care!
June 17, 2025
50 Boston Tpke, Shrewsbury, MA 01545
Address
50 Boston Tpke, Shrewsbury, MA 01545
Phone
(508) 792-2991
Website
http://www.lakesidefamilydentist.com/
Make an appointment now and experience the difference.
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