Innovative Dentistry

Amanda D

Innovative Dentistry is the best! They provide a warm, welcoming environment with exceptional care. Casey is my hygienist, and she is incredibly knowledgeable, kind, and makes going to the dentist such a positive experience!

April 4, 2025

Yulia Ordaz

I’ve been a patient at this practice for about 7 years, and I couldn’t be happier! They always take great care of me and make every visit a positive experience. I am a patient of Dr. Sharma, she’s kind, professional, and truly attentive. I highly recommend Dr. Sharma and Innovative Dentistry to anyone looking for excellent dental care!

February 19, 2025

Srishti Bhalla

I had a rather unusual experience during my recent visit. I was surprised to have two different hygienists during the same session. I had just gotten comfortable with the first one, who was excellent, but then she left without any explanation, and an assistant took over. I wasn't informed this would happen, which felt disorienting. Unfortunately, the assistant who did my flossing seemed inexperienced and was not very gentle. I understand that working with a small mouth and a stubborn tongue can be challenging, but care and sensitivity are important, and that was lacking in this case.

I've been a patient at this clinic for nearly two years, and I do want to raise some concerns about your cancellation policy. Expecting two business days' notice when you're closed on Fridays, Saturdays, and Sundays feels quite unreasonable. My appointment was booked six months in advance; plans change, and giving notice two actual business days in advance isn’t always realistic. I appreciate that the fee was waived this time, but I found the policy confusing and inflexible. I called on Friday, but you were closed, and then I called first thing Monday to reschedule a Tuesday appointment, but the person I spoke with was not understanding at all. Another point, the hygienists often recommend add-ons like laser treatment or fluoride, but the costs aren’t clearly explained.

During this visit, the hygienist was about to proceed with a fluoride treatment without confirming if it was covered by insurance. I had to ask, and only then did she check and find out it wasn’t covered. I think it’s important that patients are told both the benefits and the costs of any recommended treatments up front. Otherwise, it comes across as upselling, which is not the experience anyone wants in a healthcare setting. I’m sharing this feedback in the hopes that it helps improve communication and transparency for future visits.

April 16, 2025

Antonio Garcia

Innovative Denistry is amazing! Angi and Sorigiah at the front desk are amazing, super helpful with setting up and rescheduling my appointments as needed. They both answered all my questions when scheduling. Sorigiah presented the cost before each visit which helped with my dental anxiety immensely. Dental assistant JC was the best! He happily answered all my questions and helped me feel comfortable. Hygienists Jen and Tashona were incredibly accommodating, patient with me and very thorough with cleanings. I would love to see both of them again for cleanings in the future! Dr.

Sharma was an absolute pleasure to see. Her treatment plan helped me so much! She never once made me feel ashamed for letting my dental hygiene slip for so long. She was encouraging and I'm excited to come back. I can tell she genuinely cares for her patients. I had an extremely positive experience!

May 14, 2025