Dentist in Danvers, MA
Monday
8:00 AM – 4:00 PM
Tuesday
8:00 AM – 4:00 PM
Wednesday
8:00 AM – 4:00 PM
Thursday
8:00 AM – 4:00 PM
Friday
Closed
Saturday
Closed
Sunday
Closed
Address
49R Maple St #2c, Danvers, MA 01923
Phone
(978) 777-1560
Website
www.herzogdental.com
I’ve been using Herzog Dental for over 10 years. I have had plenty of work done in addition to regular cleanings. My favorite hygienist Amy is always gentle, friendly and very helpful. Dr. Herzog is an honest guy who is always happy to see you and does great work. I highly recommend this practice.
June 7, 2024
What a wonderful staff works @HerzogDental. everyone is pretty nice. my experience was very smooth ,I went for a filling and I didn't even felt the injection as they used the latest in device for numbing. my first time in a dental office where I didn't felt any pain, I felt like I was at home that's how comfortable I was.
Dr. Herzog is the best ,answering any questions that I had, explaining the procedure. his assistant Jean was also nice they make such a good team. I would definitely come back to Herzog Dental for my dental care and would definitely recommend anyone to come to this wonderful Dental office :)
April 23, 2024
My experience at Herzog Dental was great as always. I went in for a cleaning and was greeted by Kelly my dental hygienist. She was very professional as always. She explained the current situation with my teeth. Kelly is exceptional. At the end of my cleaning Dr. Herzog came in to check in and see for himself how I am doing.
He discussed with me what Kelly had already explained, and he gave me choices. I have been a patient of Dr. Herzog for many years, and I have recommended his practice to friends who were looking for a good dentist. From beginning to end of my visit I was treated kindly and professionally. That is why I give Herzog Dental five stars. Tess Witwicki
January 14, 2025
Deeply Disappointing End After 25 Years of Loyalty I have been a patient of Dr. Herzog since my teenage years, spanning over two decades. During that time, I consistently referred friends, colleagues, and even high-profile individuals to his office—over 50 people in total. I truly believed in his care and helped contribute to his practice's growth and reputation. However, recent experiences have left me feeling deeply disrespected and discarded. Due to a series of personal tragedies—seven family losses between 2021 and 2023—I was forced to cancel a few appointments, some last-minute. These were never done out of negligence or disrespect, and certainly not out of entitlement. They were unavoidable, human circumstances. Most recently, I contacted the office to fix a dental issue with a tooth that was treated there, which cracked in less than 3. 5 years. Initially, Dr.
Herzog confused me with someone else who shared my last name. After realizing the mistake, he apologized and assured me the issue would be addressed. Yet after multiple unreturned calls, I finally spoke with a staff member named Mary. Her demeanor was dismissive and accusatory. What disturbed me most was her statement: "Nothing comes out of your pocket. You’ve never paid for anything—you have MassHealth. " That comment was not only inaccurate (as I pay nearly $300 per month per family member for MassHealth coverage), it was condescending and degrading. Her tone suggested that my financial status made me less worthy of care. This is emblematic of a larger problem—how low-income patients are often looked down upon, despite being loyal contributors to the practice and the healthcare system. After over 25 years, I was informed that Dr. Herzog would no longer see me.
While practices have every right to make that decision, the manner in which I was dismissed—with zero regard for the trust, referrals, and support I’ve shown—is unacceptable. I felt stripped of my dignity, reduced to nothing more than a billing code. This kind of behavior not only lacks compassion—it raises serious concerns of discrimination, defamation of character, and unethical business practices, particularly towards patients on state-funded insurance. As a result, I will be filing formal complaints with the following agencies and professional organizations: Massachusetts Board of Registration in Dentistry MassHealth Member Services & Fraud Unit American Dental Association (ADA) Office for Civil Rights (OCR), U. S. Department of Health & Human Services Massachusetts Office of the Attorney General – Health Care Division Better Business Bureau (BBB) Health Care for All – Patient Advocacy Group National Network for oral health Access (NNOHA) I share this not out of anger, but from a place of justice and advocacy. No patient should ever be made to feel small, expendable, or inferior based on their insurance coverage or financial standing. Dentistry is a field of care, not commerce alone. To the staff and leadership at Dr. Herzog’s office: what happened to compassion? I may no longer be your patient, but I will not remain silent when I’ve been treated unjustly.
June 30, 2025
49R Maple St #2c, Danvers, MA 01923
Address
49R Maple St #2c, Danvers, MA 01923
Phone
(978) 777-1560
Website
https://www.herzogdental.com/?utm_source=google&utm_medium=GBP&utm_campaign=gbp_click&utm_term=gbp_listing
Make an appointment now and experience the difference.
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