Heidi Health

Heidi Health is an Australian health technology company founded in 2019 by Dr. Thomas Kelly, Waleed Mussa, and Yu Liu. Initially launched as Oscer, the company rebranded in 2021 to focus on AI-powered clinical documentation. Heidi Health offers an advanced AI medical scribe solution designed to automate clinical documentation for healthcare professionals worldwide. The platform utilizes large language models (LLMs) and machine learning (ML) to transcribe patient consultations in real-time and automatically generate comprehensive clinical notes, referral letters, treatment plans, discharge summaries, and even billing documentation. This technology aims to reduce the significant administrative workload faced by clinicians, allowing them to dedicate more time to direct patient care. Key features of Heidi Health include: Real-time Transcription and Note Generation: Captures conversations during patient visits and transforms them into structured, high-fidelity medical notes. Customizable Templates: Clinicians can create, edit, or select from a library of templates (including SOAP, CHEDDAR, and specialty-specific formats) to ensure notes meet their specific workflow and style. "Ask Heidi" Functionality: Allows users to command the AI to generate various documents, such as referral letters or patient summaries, directly from the consultation note. Seamless EHR integration: Integrates with popular electronic health record (EHR) systems like Epic, Athenahealth, Best Practice Software, and more, facilitating a smooth workflow. Multilingual Support: Enables note creation in over 30 languages, improving communication with diverse patient populations. Security and Compliance: Adheres to high data privacy and security standards, including HIPAA, GDPR, NHS regulations, PIPEDA, APP, ISO 27001, SOC 2 Type 2, and ISO 9001. Heidi Health serves a wide range of healthcare providers and settings, including general practices, allied health, specialists, veterinarians, dentists, mental health providers, hospitals, and virtual care groups. It helps clinics, surgeries, and hospitals streamline documentation, boost patient throughput, and reduce staff turnover. The company has gained significant traction, supporting over two million patient interactions per week and raising substantial funding to expand its AI capabilities and international presence.