Hedges Dental

Ghita Petrica

The receptionist takes care only how to charge you, and could charge you more nothing else. The dental doctor beside cleaning doesn’t know anything I had to go to a different doctor and I had inflammation on my teeth. He wasn’t able to see. Horrible doctors attitude, and qualification.

May 28, 2025

Nicholas Moore

Here's a great reason to find a dentist with more care & humanity than this place, Hedges Dental. Spend your medical monies elsewhere (list of alternative dental providers in 15 minute driving radius at end of review). My late mother (pictured with me in photo) had been diagnosed with five (5) brain tumors via metastatic breast cancer 3 weeks prior to my appointment with Hedges Dental for a 10:00am routine filling. I was in a fender bender running errands before the appointment, and called their office quickly, over 2 hours before my appointment, to apologize and reschedule the appointment - which I could only schedule in the first place because extended family was in town to stay with my mother at UofL hospital, giving me a break to get this medical care. Hedges Dental informed me they had Zero (0) Tolerance Policy for cancellations less than 24 hours before the appointment. I requested the owner of the business, Dr. Jeffrey Hedges, whom I'd met at my first appointment a week prior and seemed kind and level headed enough, be made aware of the context of a vehicle collision. The staff member put me on hold and checked with him; Dr. Jeffrey Hedges confirmed that I be dismissed from the practice in accordance with their Zero Tolerance Policy.

I was stunned, but had no energy to put up much of a verbal fight with my mom literally close to death - that had taken all of my emotional energy that day and all days, truly. My Mom died three (3) weeks later in hospital after a brave fight with our family at her hospital bedside. SO, Hedges Dental, with its lovely interior decor and high tech display hardwares is a crock. What kind of business boots out a new patient who can't make it in because of a car wreak, especially when the patient calls 2+ hours before to request a reschedule. This gross example of poor customer service and simply lack of basic humanity stood in stark contrast to what I was experiencing with nurses at my mom's hospital unit - people who simply care for the wellbeing of those they served and sought to go above and beyond the norm to provide high quality medical services. Go. Somewhere. Else. Hedges Dental, including its founder and owner, do not deserve your business, your insurance monies, or your co-pays.

Below as promised please find six (6) highly rated alternative dental services providers within 15 minutes driving distance of Hedges Dental where your medical money is better spent and you will surely encounter better customer service: 1. St. Matthews Family Dental 2. Revitalize Dental 3. Exceptional Dentistry of Louisville 4. Cobalt Dental 5. Crescent Hill dental care 6. Kirchner Dental of St. Matthews

February 10, 2025

Sherry Hutchins

I absolutely love Dr. Hedges and everyone in his office. Talking about positive outcomes. My teeth were receding and a mess, by coming here my teeth and gums were assessed and treated accordingly. Now my teeth and gums feel great. I've had nothing but excellent results and was treated so well.

June 2, 2025

Shana Bertetto

Dr. Hedges and Olivia are OUTSTANDING! They actually CARE about you!!! (Rare these days!) They take their time with each patient and truly listen to your questions and concerns. What I appreciate most is that they educate you on gum and teeth health by showing you photos of your mouth, explaining everything and involving you in every step of your dental care.

I have zero anxiety visiting their office because it is such a warm and safe environment. They are a gem in Louisville– I'm so grateful to have found them.

June 10, 2025