Dentist in Naples, FL
I am so very happy with the care I received. Dr Fidler and his staff are so thoughtful, and explained all that was being done during my procedure. I felt very comfortable and relaxed. I highly recommend this practice.
March 29, 2025
We have been there 7-8 times and not once have things been as they said. First time we got stuck for approximately $430. 00 and we were told things were covered by insurance. Then my husband had to go back in about 4 months for cleaning but I didn't, which we started asking questions. Front desk knew nothing, plus we owed more money, asked for bill explaining bill and never did receive. I believe the next time my husband had to pay again. This time he goes in and he is told procedures are paid for when he left, he owed about $135. He questioned the costs, they said there was about $17 owing from previous visit.
We were unaware of. Then the one procedure was not covered, he told front desk he was told by hygenist said no charge, she says she doesn't no. He looks at, I believe office manager sitting there and she insurance never pays for that procedure. Basically staff is not trained, but with that being said, I should walked out the very first time I entered that office because the front desk person, Cindy, I believe had an attitude, very very unfriendly! Also that first time, an older patient forgot her credit card and said she couldn't pay, this same receptionist had her in tears because she was told she could not leave. The person that drove her offered to pay for her, they recalculated and it was cheaper when he paid, now explain that to me. The driver asked and ai could not understand their explanation. This time while my husband was discussing the charges and that he was missing informed, another patient comes in and they have no appointment for her because they changed it. This lady explained that she took time off work, changed her schedule, and they did not have common courtesy to tell her of the changes.
She said just like this gentleman with his issues you people. She said she was changing dentists and my husband agreed. My husband and I have well over 50 years combined in upper management and we both agree they would be gone immediately. Obviously owner/uppermanagement don't care as they arr still there. Fortunately, there are at least three patients leaving. BTW, there were more issues with me, but this should suffice for now.
June 8, 2025
Great Expressions is a high functioning operation. Front office staff is quick with returning calls and processing arrivals which minimizes wait time because of efficiency. Dr. Fidler is prompt, engaging and talented in his craft.
The same can be said for the multiple hygienist I have had over the years. Just today Fanny cleaned my teeth and was thorough in her work as well as explaining how to best care for m teeth. I highly recommend Great Expressions.
March 21, 2025
Great Expressions has been my dental provider for several years now and I love my experiences there! Recently, I was having a routine procedure done and my provider at that time (Fanny Cuevas, R. D. H) was so personable, and calming. She helped me feel at ease during the entire procedure and I would highly recommend her services as well as the entire staff there.
Dr. Fiddler is such an amazing dentist and his team shares his heart and vision for dentistry in Naples, Florida. Thank you to the Naples Great Expressions Dental team for your care and intentionality! I definitely appreciate it!
August 8, 2025
5022 Airport-Pulling Rd N Unit 22, Naples, FL 34105
Address
5022 Airport-Pulling Rd N Unit 22, Naples, FL 34105
Phone
(239) 256-8811
Website
www.greatexpressions.com
14255 Collier Blvd #100, Naples, FL 34119
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Make an appointment now and experience the difference.