Dentist in Derry, NH
Monday
8:00 AM – 8:00 PM
Tuesday
8:00 AM – 5:00 PM
Wednesday
8:00 AM – 8:00 PM
Thursday
8:00 AM – 7:00 PM
Friday
8:00 AM – 4:00 PM
Saturday
8:00 AM – 2:00 PM
Sunday
Closed
Address
55 E Broadway Unit 1, Derry, NH 03038
Phone
(603) 945-1287
Website
www.gentledental.com
Everyone here was so nice and welcoming! I went in early as I had an emergency come up with my family and thought I needed to reschedule, but felt bad it was so last minute (I told them I totally understood if they needed to charge me given I was going to be a last minute cancellation). They not only took me early, but they were still able to do X-rays, look at my tooth that was bothering me and provide me recommendations to help, with plans for a follow up visit to check how the recommendations work for me.
The dentist and hygienist were so informative and helpful. 10/10 recommend!
June 18, 2025
My dental hygienist was the BEST! So knowledgable and kind. I got her for next time I go back! Dr. Chase is AMAZING! Thank you for such good care!
July 15, 2025
The pregnant front desk lady was very kind and efficient and did the extra step to making sure my appointment was there today and not at another location , i knew it was 💯 but with how the ortho dept has been it wouldn’t be shocking they messed up , unlike the other one working who just didn’t do anything but confirm i was not on her computer . The assistant that took me back was monotone polite but had no compassion for my sensitivities while being in the chair , her direction about the appointment and instructions for my invisalign was clear but when i re asked her just to make sure her response was “ i just told you that and or i just said that “ i was taken off by that because i was having anxiety already and that answer was not soft at all . Than in the chair that “plops” back fast , both Doctor and assistant knew this chair did that and made comments after the fact , my question is is if you work there full-time or part-time and you have use that room you are fully aware of how that chair spring is going to react so the fact that you knew that and still allowed me to fling back fast was inappropriate I don’t even blame the chair. I blame the tech for knowing that it did that and didn’t use herself to lower the back of the chair down. I feel like that was another hiccup to my already terrible appointment unless she doesn’t work there full or part-time they both made comments at this chair is the only one that does that. and than we proceed to the removal of my brackets …. after a few attempts the doctor was more gental i appreciate her quickness but she has clearly never read my chart . I have met her 3 times since she took over and i just feel as a patient she is jumping all over the place patient to patient and does not know us or our cases just the job.
I would never highly recommend the ortho dept after alllll my issues with scheduling since the beginning of my Invisalign journey , now if you have time to waste than please see them , if you have a strict schedule i would not see them . The problem is who ever is over seeing the ortho dept the head boss has there hands in way to many pockets they have to many locations and not enough staff for each location instead of opening up shop at all the locations maybe just fully run what you actually have staff for and as you hire more open another one . I shouldn’t have to go to Derry when i live in manchester and i shouldn’t have had all the scheduling issues since the jump, when i did my part and i was ahead of time All offices are not communicating and you have this poor doctor of dental hygiene running all over the place . To many cooks in the kitchen . I was not even shown my before and after pictures today with my 4k investment in my teeth i was never shown mid way pictures either . The office and ortho staff are always to busy going right to the next . Also my halfway appointment was a joke she didn’t even fully exam my mouth . Thank god the tech at that appointment was better but the scheduling and lack of importance on me as a patient I feel is an all-around 3 out of 10.
But my issue is with who over sees them and allows this Sloppiness in upper management, your allowing a circus . You can only be as good or great as your leader, On a Positive side note away from the ortho dept . Emily in the manchester office did everything to make things better and actually responded to me and always returned my call and got back to me like she said she would unlike others and David, Whitney and Marissa have always been wonderful to me the last 10 years of my dedication to the MANCHESTER office. I can’t say thank you to those three enough. They’re fabulous techs with wonderful personalities who care about the patient’s and actually read the charts and remember the person and issues . Biggest shoutout to Marissa , Whitney and David . -Respectfully
July 23, 2025
I started going to Gentle Dental this year and so far I feel the services I’ve received were very good. The hygienist & Dr Patel 😀 are very good!! The staff is friendly and accommodating. I have recommended to friends.
July 26, 2025
55 E Broadway Unit 1, Derry, NH 03038
Address
55 E Broadway Unit 1, Derry, NH 03038
Phone
(603) 945-1287
Website
https://www.gentledental.com/dental-offices/nh/derry
Make an appointment now and experience the difference.
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