Dentist in Wakefield, MA
Monday
7:30 AM – 6:00 PM
Tuesday
7:30 AM – 7:00 PM
Wednesday
7:30 AM – 6:00 PM
Thursday
7:30 AM – 7:00 PM
Friday
7:30 AM – 2:00 PM
Saturday
Closed
Sunday
Closed
Address
968 Main St, Wakefield, MA 01880
Phone
(781) 549-8390
Website
futureofdentistry.com
Outstanding Care and Exceptional Service! I cannot say enough good things about the entire team at Future of Dentistry. From the moment I walked in, I felt welcomed and at ease. I have always struggled with getting numb during dental procedures, and they were incredibly patient and understanding, taking the time to ensure I was completely comfortable before proceeding. Not only was their care top-notch, but they also explained everything thoroughly, making sure I understood each step of the process.
Their kindness, professionalism, and genuine concern for their patients truly set them apart. If you’re looking for a dentist who goes above and beyond, I highly recommend The Future of Dentistry and their wonderful team. I’m so grateful to have found such an excellent dental office!
March 15, 2025
My spouse and I have been going to this dentist for over 3 years and we are writing to formally express our dissatisfaction with the recent experience we had, specifically regarding the handling of my dental insurance coverage and the lack of transparency that resulted in unexpected out-of-pocket expenses. Prior to my appointment, I informed the front desk of a change in my spouse and my insurance provider and reasonably assumed your office would confirm whether the new plan was in-network. At no point was I informed that the new insurance was considered out-of-network. Based on that omission, we proceeded with treatment (Preventative/cleaning) under the impression that it would be covered, as we had been in the past. We were later shocked to discover that the services rendered were not covered under our plan, resulting in charges that we would not have agreed to had we been informed upfront.
This lack of communication and failure to verify and disclose such a critical piece of information demonstrates negligence and a disregard for your patients’ financial well-being. After speaking with the dentist, they told us that it's our responsibility to find out if it's out of network and they are not responsible for telling us if it is out of network. Not to mention that the dentist website mentions that most insurance are accepted which included our insurance. Had we been properly informed, we would have postponed or declined treatment until we could confirm network status or seek care elsewhere. This experience has caused unnecessary financial strain and left me feeling misled by a practice we previously trusted.
We are vastly disappointed about patient service they provided. UPDATE: We're grateful that the owner took the time to personally address and resolve the issue promptly and professionally. Their willingness to listen to our concerns and correct the billing mistake restored some of the trust we had in the practice. It was reassuring to see accountability and a genuine effort to make things right, which we truly appreciate.
June 12, 2025
I can't say enough good things about my experience at Future Of Dentistry. From the moment I walked in, I felt welcomed and at ease. The staff truly make you feel like part of the family, which is such a comforting feeling when visiting the dentist. The office is impeccably clean, and the attention to detail is evident in every aspect of care.
As someone who usually feels anxious about dental visits, I was pleasantly surprised by how relaxed I felt throughout the entire process. I knew I was in the best hands, and the level of care I received was nothing short of exquisite. When I left, I felt radiant and confident, ready to take on the world with a bright smile! I highly recommend them to anyone looking for a caring, professional, and comforting dental experience. You won’t be disappointed!
March 19, 2025
Highly recommend! They got me in for a new pt consult within 1 week. Melissa was very sweet and brought me on a tour of the office before the hygienist saw me (they do this for all new pts). The office was clean and modern. The secretaries, DA’s, and hygienists were so friendly. Jenna did a great cleaning and talked me through step by step. Highly recommend Dr. Costello. He was amazing!!
April 25, 2025
968 Main St, Wakefield, MA 01880
Address
968 Main St, Wakefield, MA 01880
Phone
(781) 549-8390
Website
https://futureofdentistry.com/wakefield/?utm_source=GoogleBusinessProfile&utm_medium=Organic&utm_campaign=Website
Make an appointment now and experience the difference.
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