Family Smiles of The Hudson Valley - Poughkeepsie - Professional dental clinic exterior with modern facilities

Family Smiles of The Hudson Valley - Poughkeepsie

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4.2 (71 reviews)

Dentist in Poughkeepsie, NY

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About

Family Smiles of The Hudson Valley in Poughkeepsie is a multi-location dental clinic affiliated with The Smilist Dental, dedicated to providing high-quality, comprehensive family dentistry. The clinic offers a wide range of services, from routine check-ups and cleanings to cosmetic and restorative treatments like Invisalign and dental implants. With a focus on patient comfort and education, the professional team strives to create a welcoming and anxiety-free environment for patients of all ages.

Hours

Monday

8:00 AM – 5:00 PM

Tuesday

8:00 AM – 6:00 PM

Wednesday

8:00 AM – 5:00 PM

Thursday

8:00 AM – 5:00 PM

Friday

8:00 AM – 5:00 PM

Saturday

Closed

Sunday

Closed

Quick Info

Address

12 Davis Ave, Poughkeepsie, NY 12603

Phone

(845) 473-4565

Website

www.familysmileshv.com

Detailed Introduction

Family Smiles of The Hudson Valley - Poughkeepsie is a professional dental clinic located at 12 Davis Ave, Poughkeepsie, NY 12603. It is part of a larger network of practices affiliated with The Smilist Dental. The clinic’s mission is to deliver the highest quality, state-of-the-art dental care and personal attention to all patients. They are committed to being a trusted leader in wellness-centered dentistry within the Hudson Valley community. The clinic prides itself on offering a comprehensive suite of dental services for the entire family. These services include general dentistry (exams, cleanings, x-rays), cosmetic dentistry (teeth whitening, veneers, Invisalign), and restorative treatments (fillings, crowns, bridges, dentures, dental implants). The clinic also provides specialized care for gum treatments and emergency dental services. The team of dentists and dental professionals utilizes modern equipment and advanced techniques to ensure both efficiency and patient comfort. A key focus of Family Smiles of The Hudson Valley is creating a positive and welcoming experience for patients, particularly those who may have dental anxiety. The staff is known for their friendly and professional demeanor, with a strong emphasis on patient education. They take the time to explain procedures, discuss treatment plans, and help patients understand their oral health. This approach, combined with a commitment to a "guilt-free zone," helps to build lasting relationships with patients and their families. The clinic's multiple locations in the Hudson Valley, including Poughkeepsie, offer convenience, and they are committed to providing affordable care by accepting most major insurance plans and offering financing options like CareCredit.

Photos

Family Smiles of The Hudson Valley - Poughkeepsie
Family Smiles of The Hudson Valley - Poughkeepsie
Family Smiles of The Hudson Valley - Poughkeepsie
Family Smiles of The Hudson Valley - Poughkeepsie
Family Smiles of The Hudson Valley - Poughkeepsie

Patient Reviews

4.2 out of 5
Paul Chauvet

Paul Chauvet

I've been visiting this office since moving back to the Hudson Valley in 2003 and couldn't be a happier client. The staff are friendly and helpful, the dentists (especially Dr. Kaspar and Rama) Michelle as a dental hygienist are EXTREMELY skilled, patient and knowledgeable. They don't push any unnecessary procedures, and do all possible to minimize discomfort.

Their efforts take going to a dentist from being a dreaded action, to being a comforting experience. If you can go here - you really should, you won't regret it.

March 29, 2024

Stephanie Hourani

Stephanie Hourani

I had a great experience however when I was in the exam room, the lady named Kayla hygienist told me to change into the dentist glasses and they are not prescription. I have prescription glasses so I have to wear them at all times when I am inside the building. I was feeling weird during my walk today.

September 10, 2024

Anthony T'Challa

Anthony T'Challa

The receptionists are not helpful. I went in because I had tooth pain, which led to having to schedule a root canal. I asked if there were any payment plans that I could set up and the receptionist gave me an attitude with no help. I called a few days later because I was in so much pain, I couldn't see out of my right eye. The receptionist told me too bad they don't prescribe antibiotics. I had to call the branch in Wappingers and speak to a manager to get any sort of help and a scheduled appointment. After my last cleaning, I was given a rant by one of the dentists saying I needed oral surgery. I told her I couldn't afford it and she told me I had to figure it out.

When I asked for her recommendation in writing, I got nothing back. I called and the recommendation they gave was "Teeth are good. Brush and floss twice a day. " The exact opposite of what I was told the day before. Today I tried rescheduling my cleaning appointment, and they told me the next open appointment is 3 months from now. When I asked if I could go to the Wappingers branch, I was met with an attitude "Patients shouldn't go from branch to branch. " What difference does it make? It's the same company with dentists and receptionists covering for both. I said "Should I just go to a different dentist?" And she said "Well that's your choice I'm taking you out of the schedule.

" And hung up on me. I have a lot of patience, especially for customer service positions, but I can't handle this anymore. This place is giving me anxiety attacks because I have no idea if the information I'm getting is even correct, and if I ask questions, I'm met with attitude as if I'm the problem. I wouldn't recommend ANYONE go here to get dental work done. And I'll be sure to tell everyone I know at work that this is NOT the place to go.

February 2, 2024

Katy Priest

Katy Priest

This place is a major scam. I have gum issues but i came in and they basically refused to clean my teeth unless i agreed to pay $87!!! The dentist was so rough. I’ve never been in so much pain. I would never come back!

February 4, 2025

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Our Location

Family Smiles of The Hudson Valley - Poughkeepsie

12 Davis Ave, Poughkeepsie, NY 12603

Contact Information

Address

12 Davis Ave, Poughkeepsie, NY 12603

Phone

(845) 473-4565

Website

https://www.familysmileshv.com/

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